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533 S Broad St, Meriden, CT, 06450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
your csr are a joke the females I mean attitude at all times, guys so much nicer. brunette with the black eyeliner the worst. and the cleaner is too strong it made me have allergies every time. great looking gym, awesome facility, the posers ur rude csr girls and ur cleaner make me pay a second gym membership
Business response:
Hello, I am sorry to hear that you have not had the best experience. I will make sure these issues are addressed. Feel free to message me so I help better your experience. Thank you!
They decide when to close without warning on holidays. It is another day. It is a job and business that is paid for monthly. The hours should not vary based on personal agendas of the staff for that day. I wasted 30 minutes drive time to find out by a hand written sign on the door saying they closed for the day early and enjoy it. This is unprofessional and unacceptable.
This gym makes me miss Planet Fitness across the street. This gym is much nicer with updated equipment and a nice cardio theater, women's only section and cardio deck. That's worth the two stars. The gym is constantly chaotic with too bright lights, way too much noise, too loud music and a crowd that looks and acts like they came out of a nightclub and into the gym. This gym caters not to the local residents but to college kids. It's not a place where you can get a serious workout and if you're over 30, you're going to get... read more
The staff is very unprofessional, I never got my free workout with the trainer. I have medical issues but was never asked if I could do anything except the one workout to see on much I could tolerate. So I go and work out myself trying to find what works for me so if I get hurt whose fault is that!! There is staff everywhere just talking to each other what a waste, my money goes to them to stand around and do nothing. I would love to cancel this membership I am a single mom, with a handicapped child who gives me a good worko... read more
Business response:
Hi Michele, We are sorry to hear you were never given your free fitness assessment. We strive to make sure our members are getting results so please contact marketing@theedgefitnessclubs.com to schedule your appointment. Thank you for your comment.
Gym was GREAT BUT.......... Moving and Canceling the membership is a costly experience resulting in over 80$ in extra charges. Do NOT believe a word ABC financial says to you. Document everything like you are going into a trial or they will screw you. I haven't lived near the gym in 6 months and finally stopped getting charged after canceling like three times and getting a different story every time. Don't even call just send a email to start so there is documented proof. I joined planet fitness and for some reason the... read more
Business response:
Hi Lou, thank you for your comment. I wanted to apologize that you had such a difficult time canceling your membership.
I agree with another yelper who said this place should be given 0 stars. I had signed up for a free trial week, and at the end of the week I was on the fence as to whether or not I should leave my current gym. My main concern with this establishment was how overcrowded it is, even during "off peak" hours. Anyways, an associate reached out to me at the conclusion of my trail membership to schedule an appointment to go over my trail experience, so I obliged. I was curious to see if I could try the place a couple more times... read more
Business response:
We apologize for your experience and this is not how we conduct business. We would love to invite you back in for another workout and give you 3 free months of membership on us as well as a complimentary shake. If this interests you please contact cholmes@theedgefitnessclubs.com. Again we apologize and hope you take us up on this offer. Thank you.
First I would like to say that I did enjoy going to this gym, and the classes were great. The problem I have, and why I canceled my membership is the locker policy. I forgot my $100 spinning shoes in a locker with a lock, which I know is my mistake. However, I became sick and ultimately need surgery so I didn't go to the gym for about a week and my shoes were very far from my mind. However, I returned and although the lock was cut and the belongings gone, one would assume there would be a log book of who cut the lock, when, ... read more
Whoever is supposed to keep the cardio cinema schedule up to date has been slacking, today after almost a full week into April the online schedule was finally updated. The schedule outside the theater itself was also not updsted. Wish I could say this was the only time it happened but it was the same story in march and February. Would gladly give this gym a higher rating if they can keep up with this in a timely manner.
Business response:
Hello Mary, we are very sorry that the schedule has been a bit behind. We will pass along this information to the proper people and will do our best to have them up much quicker in the future. Thank you for reaching out.
This gym is a complete joke. In a nutshell it consists of people on their phones taking videos and "selfies" of their so called "good form" which might be ONE of the reasons why no one could ever get a machine. Watched one kid spotting another kid benching, of course the spotter was trying to take a video and the poor kid actually dropped the weight on himself. Staff is rude, never feels the need to say hi or bye when entering or leaving the facility.
Business response:
Hi Luz, we are sorry to hear you had problems at our Trumbull location. We hope you will consider trying your workout at The Edge again.
The Edge Fitness Clubs has a 3.6 star rating with 718 reviews.
The Edge Fitness Clubs is open now. It will close at 9:00 p.m.