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The Edge Fitness Clubs
- Gyms
- Meriden, CT
About this business
Location details
533 S Broad St, Meriden, CT, 06450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
The movie room is a nice place to workout. There is a variety of equipment, which keeps me from getting bored w/ my routine. Yet, I'm absolutely infuriated w/ the staff. The person who handled my membership lied to me about my contract. He informed me that I could drop my membership anytime I wanted since I live more than 50 miles away. Ugh....I learned the hard way to always read the fine print. According to other Yelpers, Edge Fitness (all chains) tends to make that lie a lot. And ABC Financial did not make anything better... read more
First off, the gyms parking lot was overcrowded every time I went, even during non peak hours. Also the potholes never got repaired. The gym was very clean and big and also bright. For me it was a hike to go every time and when I got just looking at the parking lot made me not want to work out. I signed up in January and paid my first month. I paid through December of this year and to me that's 12 months. I have satisfied my year commitment. I am trying to cancel with their financial company and they said I will still be deb... read more
Been a member for a short time. The equipment is well kept and modern, plus it has a very open and bright atmosphere. Staff is friendly and it has many classes to offer. The only problem (which is a big one) is the noise level from the speakers and movie area. It is extremely distracting, and the base is turned up so high it literally makes the floor vibrate. The music is awful as well. You can almost compare it to Musical torture. They play some 90's R&B called Venus on XM. This sums it up. https://en.wikipedia.org/wi... read more
I spent over an hour trying to cancel my membership. They insisted on charging me the annual fee, even though I was not going to be a member. Very difficult process. 5 months later I'm still being charged. I have been at many gyms, be careful with this place
Business response:
Beth, please feel free to contact me directly so we can solve any issues you are having LAltieri@theedgefitnessclubs.com ... Thank you!
DO NOT, repeat, DO NOT join this, or any other Edge Fitness, unless you are absolutely, 100% positive that your health for the next two years will be ideal. For unless you suffer some PERMANENT injury, you are stuck paying them until your contract runs out. If you are considering joining their shiny gym, which I admit, was very attractive at first, be sure to ask what your options are if you find yourself unable to fulfill your contract. Be sure to have them admit to the PERMANENT injury part, because if you are like me, you... read more
Business response:
Tim, please feel free to contact me directly so we can solve any issues you are having LAltieri@theedgefitnessclubs.com ... Thank you
Just wanted to update everyone to let you know that the Edge Fitness is still charging my credit card even though I cancelled with them. They threaten that if argue the payments to my credit card company, they will pursue payment through collections. I satisfied my one year contract with them in September of 2015. Someone from Edge reached out to me as soon as I pursued social media, but clearly they have done nothing. Civil action is my next step. I would avoid this gym at all costs!!!!!!
Business response:
Hi Kristina, The Edge would like to help to make your cancellation easier (even though we are sad to see you go) please contact Marketing@theedgefitnessclubs.com Thank you!
I had a bad experience with the staff from the front desk. They're really nice to you at first just to make a sale but after they've got you into a contract you're nothing to them. I've been overcharged multiple times, a lot of the machines aren't working, and just bad customer service. Rude people.
Business response:
Thanks for the 4-star review Nash! Glad you had a great experience... have a great workout today!
Terrible parking situation, overcrowded, and far too bright and loud. The atmosphere is really stuffy and it's mostly a bunch of young gym rats who work out and watch each other. One more month and I'm back to Planet Fitness. Do yourself a favor, don't sign a gym contract that locks you in!
Business response:
Desirae, I'm sorry to hear that you have not had the best experience here. Feel free to message me so I can help make your next workout here at The Edge better. Thank you!
The gym and facility is spectacular. I will stand by that. HOWEVER, I'm giving this two stars for one reason. The evening staff is very unprofessional, unknowledgeable and pushy with the sale. It's clear they're all reading from the same script--- please talk to me like a human being, train your staff better, and managers, take care of your club members BEFORE making yourself a shake. You're in the business of service and hospitality. Throw the script out and understand how to serve your members' individual needs. It's such ... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.6 star rating with 718 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close at 9:00 p.m.