The Edge Fitness Clubs

Derek R. 

on Yelp

9 years ago

Been a member for a short time. The equipment is well kept and modern, plus it has a very open and bright atmosphere. Staff is friendly and it has many classes to offer. The only problem (which is a big one) is the noise level from the speakers and movie area. It is extremely distracting, and the base is turned up so high it literally makes the floor vibrate. The music is awful as well. You can almost compare it to Musical torture. They play some 90's R&B called Venus on XM. This sums it up. https://en.wikipedia.org/wi... read more

Beth F. 

on Yelp

9 years ago

I spent over an hour trying to cancel my membership. They insisted on charging me the annual fee, even though I was not going to be a member. Very difficult process. 5 months later I'm still being charged. I have been at many gyms, be careful with this place 

Tim P. 

on Yelp

9 years ago

DO NOT, repeat, DO NOT join this, or any other Edge Fitness, unless you are absolutely, 100% positive that your health for the next two years will be ideal. For unless you suffer some PERMANENT injury, you are stuck paying them until your contract runs out. If you are considering joining their shiny gym, which I admit, was very attractive at first, be sure to ask what your options are if you find yourself unable to fulfill your contract. Be sure to have them admit to the PERMANENT injury part, because if you are like me, you... read more

Kristina G. 

on Yelp

9 years ago

Just wanted to update everyone to let you know that the Edge Fitness is still charging my credit card even though I cancelled with them. They threaten that if argue the payments to my credit card company, they will pursue payment through collections. I satisfied my one year contract with them in September of 2015. Someone from Edge reached out to me as soon as I pursued social media, but clearly they have done nothing. Civil action is my next step. I would avoid this gym at all costs!!!!!! 

Nash B. 

on Yelp

9 years ago

I had a bad experience with the staff from the front desk. They're really nice to you at first just to make a sale but after they've got you into a contract you're nothing to them. I've been overcharged multiple times, a lot of the machines aren't working, and just bad customer service. Rude people. 

Desirae M. 

on Yelp

9 years ago

Terrible parking situation, overcrowded, and far too bright and loud. The atmosphere is really stuffy and it's mostly a bunch of young gym rats who work out and watch each other. One more month and I'm back to Planet Fitness. Do yourself a favor, don't sign a gym contract that locks you in! 

Bethany M. 

on Yelp

9 years ago

The gym and facility is spectacular. I will stand by that. HOWEVER, I'm giving this two stars for one reason. The evening staff is very unprofessional, unknowledgeable and pushy with the sale. It's clear they're all reading from the same script--- please talk to me like a human being, train your staff better, and managers, take care of your club members BEFORE making yourself a shake. You're in the business of service and hospitality. Throw the script out and understand how to serve your members' individual needs. It's such ... read more

Honestreview F. 

on Yelp

9 years ago

your csr are a joke the females I mean attitude at all times, guys so much nicer. brunette with the black eyeliner the worst. and the cleaner is too strong it made me have allergies every time. great looking gym, awesome facility, the posers ur rude csr girls and ur cleaner make me pay a second gym membership 

John J. 

on Yelp

10 years ago

They decide when to close without warning on holidays. It is another day. It is a job and business that is paid for monthly. The hours should not vary based on personal agendas of the staff for that day. I wasted 30 minutes drive time to find out by a hand written sign on the door saying they closed for the day early and enjoy it. This is unprofessional and unacceptable.