This profile has been claimed by the business owner or representative.
533 S Broad St, Meriden, CT, 06450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I have been a member at the EDGE in meriden since day 1 and have probably been in that more times more than anyone. There are a few things that are very aggravating. Of course if the EDGE had a direct correspondence button on their beautiful website, I would not have to air my complaints here. First let me say this .It is a beautiful facility with nice equipment. That said, they have a grand total of 6 or 7 receptacles providing paper towels to wipe machine downs!!!!! in the entire middle of the facility where many p... read more
This place is clean, and has a lot of equipment but I do not trust their financial company that they use, there have been many cases where people have been essentially scammed out of money, at one point they told me i owed 800 dollars on a second account that had been opened that I did not know about, how is this possible? I got it cleared up, but only because i made noise about it until it got solved. If you ever need to cancel it is obnoxiously difficult, and if you somehow manage to have a charge to your account that you ... read more
I joined this gym in October 2015, first off the girl who was signing me up was absolutely clueless. I work for a company that gets a discount for this gym and when I stated that she looked at me as if I had 8 heads, she walked away went to go ask someone, came back and still didn't give me the proper discount. So from the jump start it was already disappointing. I took advantage of the personal training session that you get free when you sign up. And after I had the session I sat down with Nic S., who is the manager. He se... read more
Business response:
Hi Janel. To clarify, you were refunded for your training on May 6th. I spoke to Tom and he also called you yesterday to make sure you received the full refund and didn't need any additional assistance. You said you received the refund and were all set. Tom also forwarded me the email where he expressed his condolences and refunded your training as quick as possible. Not sure where the disconnect is, but if you would like to see a copy of your receipt we would be happy to email it to you. Thank you.
The Edge seems to be mainly concerned about getting as much money from you as they can. Right after you sign up, they schedule you for a "finess assessment". What this REALLY is is an attempt to sell you on a personal trainer for around $300 per month IN ADDITION to your regular monthly fees. I was told I could cancel the membership at any time. So I go to cancel and am referred to a billing number. They inform me that the only way to cancel is (1) move out of the area (more than 15 miles) I think and provide proof or (2) yo... read more
I'm a current member and regret it. The gym looks cool with its movie theater, astro turf and work out rooms but don't be fooled. The staff here is hit or miss on friendliness and helping out. If you mention personal work out sessions though its a different story. They are quick to sign u up. This place looks big but again you're fooled. During peak hours which are at all times you have classes going on. So those rooms become off limits to get away from the crowdness of the gym. Parking is horrible because its in s busy pla... read more
The movie room is a nice place to workout. There is a variety of equipment, which keeps me from getting bored w/ my routine. Yet, I'm absolutely infuriated w/ the staff. The person who handled my membership lied to me about my contract. He informed me that I could drop my membership anytime I wanted since I live more than 50 miles away. Ugh....I learned the hard way to always read the fine print. According to other Yelpers, Edge Fitness (all chains) tends to make that lie a lot. And ABC Financial did not make anything better... read more
First off, the gyms parking lot was overcrowded every time I went, even during non peak hours. Also the potholes never got repaired. The gym was very clean and big and also bright. For me it was a hike to go every time and when I got just looking at the parking lot made me not want to work out. I signed up in January and paid my first month. I paid through December of this year and to me that's 12 months. I have satisfied my year commitment. I am trying to cancel with their financial company and they said I will still be deb... read more
Been a member for a short time. The equipment is well kept and modern, plus it has a very open and bright atmosphere. Staff is friendly and it has many classes to offer. The only problem (which is a big one) is the noise level from the speakers and movie area. It is extremely distracting, and the base is turned up so high it literally makes the floor vibrate. The music is awful as well. You can almost compare it to Musical torture. They play some 90's R&B called Venus on XM. This sums it up. https://en.wikipedia.org/wi... read more
I spent over an hour trying to cancel my membership. They insisted on charging me the annual fee, even though I was not going to be a member. Very difficult process. 5 months later I'm still being charged. I have been at many gyms, be careful with this place
Business response:
Beth, please feel free to contact me directly so we can solve any issues you are having LAltieri@theedgefitnessclubs.com ... Thank you!
The Edge Fitness Clubs has a 3.6 star rating with 742 reviews.
The Edge Fitness Clubs is closed now. It will open at 7:00 a.m.