The Edge Fitness Clubs

Steve B. 

on Yelp

8 years ago

This place is ridiculous! I was in a car accident 16 months into my 2 year contract and called and said I could no longer use the gym. They stated that I had to complete my contract term and I agreed. I called back two months before the contract ended and told them AGAIN that I wasn't going to be renewing - they said they were sorry to see me go but they understood. I asked if I had to sign anything and was told only if I renew, other than that I'm all set. I just received a call from a collection service stating I owe $475... read more

John D. 

on Yelp

8 years ago

The employees are rude, management does not care about your problems, the personal trainers and their sales team are running the EXACT same SCAM made notorious by LA Fitness. Goto this gym if you want to, be scammed if you want to, but you are better off at planet fitness or club 24 

Frank R. 

on Yelp

8 years ago

I have been a member at the EDGE in meriden since day 1 and have probably been in that more times more than anyone. There are a few things that are very aggravating. Of course if the EDGE had a direct correspondence button on their beautiful website, I would not have to air my complaints here. First let me say this .It is a beautiful facility with nice equipment. That said, they have a grand total of 6 or 7 receptacles providing paper towels to wipe machine downs!!!!! in the entire middle of the facility where many p... read more

Elisa V. 

on Yelp

9 years ago

This place is clean, and has a lot of equipment but I do not trust their financial company that they use, there have been many cases where people have been essentially scammed out of money, at one point they told me i owed 800 dollars on a second account that had been opened that I did not know about, how is this possible? I got it cleared up, but only because i made noise about it until it got solved. If you ever need to cancel it is obnoxiously difficult, and if you somehow manage to have a charge to your account that you ... read more

Janel T. 

on Yelp

9 years ago

I joined this gym in October 2015, first off the girl who was signing me up was absolutely clueless. I work for a company that gets a discount for this gym and when I stated that she looked at me as if I had 8 heads, she walked away went to go ask someone, came back and still didn't give me the proper discount. So from the jump start it was already disappointing. I took advantage of the personal training session that you get free when you sign up. And after I had the session I sat down with Nic S., who is the manager. He se... read more

Steve O. 

on Yelp

9 years ago

The Edge seems to be mainly concerned about getting as much money from you as they can. Right after you sign up, they schedule you for a "finess assessment". What this REALLY is is an attempt to sell you on a personal trainer for around $300 per month IN ADDITION to your regular monthly fees. I was told I could cancel the membership at any time. So I go to cancel and am referred to a billing number. They inform me that the only way to cancel is (1) move out of the area (more than 15 miles) I think and provide proof or (2) yo... read more

Adam W. 

on Yelp

9 years ago

I'm a current member and regret it. The gym looks cool with its movie theater, astro turf and work out rooms but don't be fooled. The staff here is hit or miss on friendliness and helping out. If you mention personal work out sessions though its a different story. They are quick to sign u up. This place looks big but again you're fooled. During peak hours which are at all times you have classes going on. So those rooms become off limits to get away from the crowdness of the gym. Parking is horrible because its in s busy pla... read more

Alexandra R. 

on Yelp

9 years ago

The movie room is a nice place to workout. There is a variety of equipment, which keeps me from getting bored w/ my routine. Yet, I'm absolutely infuriated w/ the staff. The person who handled my membership lied to me about my contract. He informed me that I could drop my membership anytime I wanted since I live more than 50 miles away. Ugh....I learned the hard way to always read the fine print. According to other Yelpers, Edge Fitness (all chains) tends to make that lie a lot. And ABC Financial did not make anything better... read more

Chris R. 

on Yelp

9 years ago

First off, the gyms parking lot was overcrowded every time I went, even during non peak hours. Also the potholes never got repaired. The gym was very clean and big and also bright. For me it was a hike to go every time and when I got just looking at the parking lot made me not want to work out. I signed up in January and paid my first month. I paid through December of this year and to me that's 12 months. I have satisfied my year commitment. I am trying to cancel with their financial company and they said I will still be deb... read more