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The Edge Fitness Clubs

3.6

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Location details

533 S Broad St, Meriden, CT, 06450, United States

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WeekdayScheduleStatus
Mon4:00 a.m. to Midnight
Tue4:00 a.m. to Midnight
Wed4:00 a.m. to Midnight
Thu4:00 a.m. to Midnight
Fri4:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
3.6718 reviews
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Judy L.'s profile image
Judy L. 
rating
8 years ago

Don't go to the gym or any other Edge gyms. After quitting the club via phone call email and a return email from their financial system they still went ahead and auto renew my membership. This is a rip-off. 

Samantha M.'s profile image
Samantha M. 
rating
8 years ago

Go here if you want an incredibly difficult parking situation, cardio equipment that is frequently broken, a freezing locker room. You'll probably get scammed by their financial company and as an added bonus get the hard sell from an unfit trainer trying to get you into personal training package and/or their dot fit supplements. The cardio equipment often has tvs that don't work correctly. There is one that has been stuck on HGTV since the Fall. One of the water fountain filters was broken for a solid 3 weeks. It also anno... read more

Business response:

Samantha, we apologize for your experience here. I have sent this over to our internal team. Message me if I can further assist you. 

Steve B.'s profile image
Steve B. 
rating
8 years ago

This place is ridiculous! I was in a car accident 16 months into my 2 year contract and called and said I could no longer use the gym. They stated that I had to complete my contract term and I agreed. I called back two months before the contract ended and told them AGAIN that I wasn't going to be renewing - they said they were sorry to see me go but they understood. I asked if I had to sign anything and was told only if I renew, other than that I'm all set. I just received a call from a collection service stating I owe $475... read more

John D.'s profile image
John D. 
rating
9 years ago

The employees are rude, management does not care about your problems, the personal trainers and their sales team are running the EXACT same SCAM made notorious by LA Fitness. Goto this gym if you want to, be scammed if you want to, but you are better off at planet fitness or club 24 

Frank R.'s profile image
Frank R. 
rating
9 years ago

I have been a member at the EDGE in meriden since day 1 and have probably been in that more times more than anyone. There are a few things that are very aggravating. Of course if the EDGE had a direct correspondence button on their beautiful website, I would not have to air my complaints here. First let me say this .It is a beautiful facility with nice equipment. That said, they have a grand total of 6 or 7 receptacles providing paper towels to wipe machine downs!!!!! in the entire middle of the facility where many p... read more

Elisa V.'s profile image
Elisa V. 
rating
9 years ago

This place is clean, and has a lot of equipment but I do not trust their financial company that they use, there have been many cases where people have been essentially scammed out of money, at one point they told me i owed 800 dollars on a second account that had been opened that I did not know about, how is this possible? I got it cleared up, but only because i made noise about it until it got solved. If you ever need to cancel it is obnoxiously difficult, and if you somehow manage to have a charge to your account that you ... read more

Janel T.'s profile image
Janel T. 
rating
9 years ago

I joined this gym in October 2015, first off the girl who was signing me up was absolutely clueless. I work for a company that gets a discount for this gym and when I stated that she looked at me as if I had 8 heads, she walked away went to go ask someone, came back and still didn't give me the proper discount. So from the jump start it was already disappointing. I took advantage of the personal training session that you get free when you sign up. And after I had the session I sat down with Nic S., who is the manager. He se... read more

Business response:

Hi Janel. To clarify, you were refunded for your training on May 6th. I spoke to Tom and he also called you yesterday to make sure you received the full refund and didn't need any additional assistance. You said you received the refund and were all set. Tom also forwarded me the email where he expressed his condolences and refunded your training as quick as possible. Not sure where the disconnect is, but if you would like to see a copy of your receipt we would be happy to email it to you. Thank you. 

Steve O.'s profile image
Steve O. 
rating
9 years ago

The Edge seems to be mainly concerned about getting as much money from you as they can. Right after you sign up, they schedule you for a "finess assessment". What this REALLY is is an attempt to sell you on a personal trainer for around $300 per month IN ADDITION to your regular monthly fees. I was told I could cancel the membership at any time. So I go to cancel and am referred to a billing number. They inform me that the only way to cancel is (1) move out of the area (more than 15 miles) I think and provide proof or (2) yo... read more

Adam W.'s profile image
Adam W. 
rating
9 years ago

I'm a current member and regret it. The gym looks cool with its movie theater, astro turf and work out rooms but don't be fooled. The staff here is hit or miss on friendliness and helping out. If you mention personal work out sessions though its a different story. They are quick to sign u up. This place looks big but again you're fooled. During peak hours which are at all times you have classes going on. So those rooms become off limits to get away from the crowdness of the gym. Parking is horrible because its in s busy pla... read more

Frequently asked questions about The Edge Fitness Clubs

How is The Edge Fitness Clubs rated?

The Edge Fitness Clubs has a 3.6 star rating with 718 reviews. 

When is The Edge Fitness Clubs open?

The Edge Fitness Clubs is open now. It will close at 9:00 p.m.