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The Edge Fitness Clubs
- Gyms
- Meriden, CT
About this business
Location details
533 S Broad St, Meriden, CT, 06450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Complete rip off. They now made nearly all their classes elite membership required classes...classes that were NEVER premium before. Now I'm stuck in this expensive contract and have just a handful of classes a week to choose from. As soon as I'm out of this contract I'm switching. Shame on edge.
Business response:
Hi Ron, we apologize for any frustration. However, we have not made any changes to which classes are included in each membership plan since January of 2025.
Worst gym possible and the general manager is disrespectful and rude I would never step foot in there again I tried to cancel my membership and he said I can't cancel my membership and they just keep charging my card they are worse then theives
Business response:
.
Caught the gm selling drugs out side of work as well as inside and sexually harassing the woman that go there he I such a creep and very rude and disrespectful has an attitude of an 8 year old. Completely the worst experience of my life I rather visit a prison cell
Business response:
.
Change the policies mid-stream, charge more for classes for long-standing clients nickel and dime organization
Business response:
Thank you for your candid feedback regarding our recent policy updates and class pricing structure. We are truly sorry to hear that these changes have left you feeling frustrated and that our organization feels like it’s "nickel and diming" long-standing clients. This is the opposite of the loyal relationship we value with our members. Please feel free to reach out to our member experience team with any specific concerns - edgecares@theedgefitnessclubs.com
Cancellation policy is INSANE!!!! Saying they cant cancel my membership unless I have a medical condition or proof of an address change.
Business response:
Hello we are sorry to hear your frustration. We do try to be very transparent, by detailing out all terms in your membership agreement, so that nothing will not come as a surprise to our members, as well as posting it publicly on our website: https://www.theedgefitnessclubs.com/support/how-do-i-cancel-my-membership We also do offer open ended, no contract, membership options for added flexibility. Please feel free to reach out to our member experience team at edgecares@theedgefitnessclubs.com if you wish for us to look int... read more
terrible experience and a horrible General Manager who is too scared to answer the phone. Do not go here, same your money time and they will never leave you alone!
Business response:
Hello John, we are disappointed to see your review. Please feel free to reach out to our member experience team directly at edgecares@theedgefitnessclubs.com with your review, so we may gather more information in order to properly address your concerns.
I had been a member since they opened. We recently got my girlfriend. A membership. After her initial free personal training session she wanted to purchase 4 additional training sessions. What they did not tell her was that they were signing her up for 4 sessions per month. When we got billed the second month we called the club to rectify. They promised a manager would call the next day. That did not happen. We went to the club and spoke to Freddie who is a manager but is not empowered to make any decisions. He only wanted t... read more
Business response:
We are sorry you feel this way Mike. Our team at the club has gone over the personal training contract terms with your girlfriend a couple of times. In addition, our member experience team has offered to address her concerns if she wishes to reach out directly. We appreciated your time as a member and wish you all the best with your fitness journey ahead.
No hex or trap bar and there was one but the staff didn't want me to use because I gotta pay more money or sign up to some class to use it.
Business response:
We're sorry to hear about your experience. We strive to provide a variety of equipment for all our customers. Your feedback is valuable and will be taken into consideration as we continue to improve our services.
A bad review doesn't need to be a downer. I'm actually happy to not go to this gym even though I pay for a membership that I asked to be cancelled 7 months ago. Chin up, at least I don't have to smell their bathrooms. I'm willing to pay $26 a month to avoid that smell.
Business response:
Hello Elizabeth, we are sorry if you had a negative experience. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review so we may address any concerns.
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.6 star rating with 742 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 7:00 a.m.