The Edge Fitness Clubs

Mohamed Y. 

on Yelp

7 months ago

No hex or trap bar and there was one but the staff didn't want me to use because I gotta pay more money or sign up to some class to use it. 

Elizabeth P. 

on Yelp

9 months ago

A bad review doesn't need to be a downer. I'm actually happy to not go to this gym even though I pay for a membership that I asked to be cancelled 7 months ago. Chin up, at least I don't have to smell their bathrooms. I'm willing to pay $26 a month to avoid that smell. 

J. Craig S. 

on Yelp

2 years ago

This place has terrible policies. I signed up only about a month ago and I can't get there much because of my busy schedule and watching my kids. I tried to take my talk and athletic 12-year-old daughter with me today so I could show her how to work out and use the equipment. However, we were stopped at the door and informed that no one under 13 was allowed in. The people manning the front desk could only parrot the corporate policy against kids and called a manager when I complained. I said my daughter would be with me the ... read more

William L. 

on Yelp

5 years ago

I joined this club at the beginning of March. A week later they closed due to Covid. So I wasn't even able to go into the club or call them to cancel my membership. When they reopened in July I went into the club and asked to cancel the membership because I A, was unable to cancel during my free look period and B, because I was uncomfortable going to a gym during a pandemic. I was given a card to "ABC financial" to call and cancel the membership and sent out the door. I called ABC financial and they stated the only w... read more

Alex L. 

on Yelp

5 years ago

You cannot cancel your membership. Ever. I've called the gym as well as their "billing agency", and I've followed all of their instructions. This is the response I got. I've been a member for over a year, and I'm only trying to cancel now due to new policies of the Edge that prevent me from working out there. They require bank account info to sign up so they just keep taking the money out of my account. Their email to me: I apologize, but at this time, you are only eligible to cancel under move or medical condition. Proof o... read more

John B. 

on Yelp

5 years ago

DO NOT JOIN. The weights and equipment are fairly standard but the hidden fees are ENORMOUS. DO NOT JOIN unless you want to be completely ripped off and robbed blind. NOT worth it to join, no matter what. 

Phoebe M. 

on Yelp

5 years ago

I've been a member here for years I've had issues with billing multiple times and even when they admit it's a problem on their end they NEVER issue refunds Tonight I was just going over my finances and found out that I've been being charged over $10 a month more since the summer When I called the one who answered my call told me I am currently paying for a unlimited guest plan Which I NEVER signed up for To make matters worse in the summer I tried bringing a guest in because I was told when signing up that Friday was bring a... read more

Vanessa B. 

on Yelp

6 years ago

Honestly. If I could give a negative review I would. The worst customer service ever. They've been charging me for months for training that I've never signed up for. I've repeatedly called them to take off my credit card and they still haven't. My credit card has been alerted to this activity and disputes it every time they charge me. This is absolutely ridiculous and they literally just try to steal your money. -100/10 recommend. 

Sophy V. 

on Yelp

6 years ago

I was thinking about rejoining HOWEVER now I see the charge for using the woman's section. WHAT?!? LOL The main floor is always extremely over crowded and extremely loud. I only used the woman's area, as it wasn't as chaotic and loud. Definitely a deal breaker