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The Edge Fitness Clubs
- Gyms
- Deptford, NJ
About this business
Location details
1450 Clements Bridge Rd, Deptford, NJ, 08096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
The cancellation process was very organized, with help from two on-site employees. (I had an issue canceling with their billing partner, ABC Fitness - That is my only complaint here). However, the on-site employee manager straightened that out once he understood my situation which the previous employee told him. (This was taken care of within 24 hours!) Thank you again for your prompt responses and for helping me cancel my membership - you both made it very easy and stress-free after dealing with ABC Fitness directly.
Scam and fruad! I went in and explicitly asked for a month to month membership, not 1 or 2 years. Month to month since my stay here is temporary. They kept trying to upsell me every other word and kept pushing me to get the more expensive memberships, I said no and asked for month to month. When I went in to cancel my membership they informed me that I had been fraudulently signed up for a 24 month contract, I'm not even going to be in the area that long, why would I sign up for that? So apparently if you refuse the more exp... read more
I AM ABSOLUTELY LIVID. The general manager at the ******* **location is an absolute FRAUDSTER. First, he tells me that he cancels my personal training membership because after my free personal trainings it didn’t work out due to my inconsistent schedule and financial struggles. Then, I get charged $149.99 on 5/28. $149.99 on 6/16 and now I was just charged $300 on 7/5. All While promising I’m going to get a “check from corporate in the mail for reimbursement”. I followed up with this man MULTIPLE TIMES. On the phone and in p... read more
My wife and I have been members of Edge Fitness for a few years and slowly stopped going. We signed up at the same time and had associated accounts. When it came time to cancel there was no option to cancel online. When I went into the center to cancel in person they only let me cancel my account and not my wife’s even though they could see they were associated. My wife will now need to physically come in herself to cancel her account. I understand this is a common practice for gyms, but it still feels overly burdensome. For... read more
This club management team canceled my membership after I was harassed and threatened with physical violence. ?A man threatened to "push me the **** off" a machine because I was resting between sets. When I yelled for a trainer because I felt unsafe, the trainer stood by, did absolutely nothing to intervene, and then just walked away. My guest actually had to step between us because staff completely abandoned the situation. When it eventually "settled" somewhat, the manager offered to walk me and my guest to our car which I a... read more
Horrible place.never any gym equipment available. Everyone’s on top of each other. Overpriced and when you try to cancel your membership they don’t let you cancel and continue to bill you. NEVER EVER AGAIN. 0 stars. Despicable
I threw up on the machine once and was forced to clean it because the cleaning lady wasn't available. Super gross. Summer was asking way too many personal questions. Please do yourself a favor and don't ask people where they work and live or expose your family secrets. I feel like I got violated around her. I'm done letting things slide at this disrespectful gym cause. She's a little unprofessional and too close for comfort, not to mention invasive. Don't know her at all, this is what I observed.
Beware! Requested a cancellation from this gym with a written doctors note and both times I sent in this request both times my request was rejected. Do not waste your money and time joining this gym because should you ever need to cancel it for any reason be prepared to get rejected, aggravated and frustrated. I've been going back and forth with them for 3 months now and still can't get this cancellation done with a PCP doctor's note and a sports medicine doctor note as well.
To whom it may concern President/CEO I am writing to express my extreme dissatisfaction and disappointment with the recent experience I had at The Edge Fitness Clubs located in ********* ***As a member of your facility, I expected a certain level of professionalism, customer service, and cleanliness that was sorely lacking during my visit. I regret to inform you that my encounter on 08/17/23 has left a lasting negative impression on your establishment. First and foremost, I was taken aback by the state of unprofessionalism a... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.6 star rating with 732 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close at 9:00 p.m.