The Edge Fitness Clubs

James O 

on BBB

10 months ago

Dear Edge Fitness Team, I wanted to take a moment to share my recent experience with the Edge Challenge at your Derby location. As a loyal member of over fifteen years, my family and I have always appreciated the services and the sense of community that Edge Fitness brings. Participating in the recent Edge Challenge was especially meaningful to me. As a middle-aged man facing various life challenges, I was looking forward to this opportunity for growth. I was eager to take part, attending the two-hour opening ceremony and ... read more

Omari C 

on BBB

10 months ago

The most predatory of any gym you could ever go to 

Claudia O 

on BBB

11 months ago

STAY AWAY!!!!!!! If I could leave a review without any stars I would! Within the past few months I have been battling back and forth with the customer care support for *** fitness clubs in reference to canceling my membership. My husband and I have been members for the last 3 years and now that we are relocating to a state where there is not an Edge Fitness club we have been denied to immediately cancel our membership. Instead we received an email that my account will be drafted on the 6th of October for yet another month an... read more

Kari B 

on BBB

a year ago

Tried to cancel my membership for my son who was going away to college. As a freshman no cars are allowed. They said we can't cancel because his college is within so many miles of a gym even though he has no transportation. Have reached out multiple times to the gym and abc fitness with no response back. Have been told I would get a call back and have yet to get one. Will never get another membership through this gym 

Allen X 

on BBB

a year ago

i have told them that i wish to cancel, which i was told i can do at any time right before i started with them. i submitted the request in writing (email), and called spoke with a representative. its hard to cancel with them there worse then planet fitness. i moved and there still trying to charge me. 

John N 

on BBB

a year ago

They make it almost impossible to cancel your membership. Stay AWAY! I’ve emailed back and forth now 6 times “you can’t cancel over the phone” You have to talk to someone overseas who barely understands you. 

Amanda T 

on BBB

a year ago

Salesmen will tell you if you move away, you can cancel your annual membership at no additional charge. However, ABC Fitness, the actual company billing you and handling your membership contract, requires that you move MORE THAN 25 MILES away from the coverage area of your local gym and that the Fitness Club can instead of canceling your membership, move your membership to another, similar gym to continue holding you ransom for a third rate gym experience. You'll never be able to cancel your membership unless you pay them th... read more

Yural M 

on BBB

a year ago

I was insulted by a manager and spoken to in a insulting and degrading manner and when you try and resolve the issue via the email you are given no one bothered to contact me to try and resolve the issues 

Anca G 

on BBB

a year ago

I am on a monthly contract and have attempted to cancel my membership for the last three months, even though I do not have to provide any proof of cancelation once the one year agreement has expired. They have continued to charge me monthly fees and an annual fee despite my written request for cancellation made in January that was forwarded to this branch manager, another branch manager, and their customer support.