The Lodge Care Home - Elizabeth Finn Homes

4.9

Skilled Nursing
Exeter, ENG

About this business

Healthcare Skilled Nursing

Location details

22 Spicer Rd, Exeter, ENG, EX1 1SY, United Kingdom

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4.993 reviews

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Henry F

2 years ago

The Lodge has become "home-from-home" for my wife. I feel secure in knowing that she is there. The care she received is first class, and everything is done in an atmosphere of calm. Activities are wonderful each day, the food is excellent, and the rooms are spacious. My wife is happy to be here!

Business response:

Thank you so very much for this review. It has been quite a journey with a great end result.

Jean S

3 years ago

I am very happy to be a resident of The Lodge, especially with the current inflation of the cost of living - food, fuel, heating etc. I was given the choice and moved to a downstairs room, overlooking the front garden with wheelchair access to the patio. I'm very much looking forward to sitting outside when it is warm enough. Although I no longer want to join in most of the activities in my wheelchair, including trips out in the minibus. I still have a good memory and know most of the residents by name, who also join in.

Business response:

Thank you for taking the trouble to give us a review Jean - I hope for warm sunshine too and plenty of sitting outside on the benches.

D D

3 years ago

Having visited a number of care homes before making our decision, we were delighted that my mother was able to stay at the Lodge. We were pleased with not only the standard of individual care, but also the feel of the Lodge and the general ambience which greets you from the outset. It is elegant, clean, well presented and well run yet it retains a distinctly relaxed and homely feel. And that comes from the top. The care home manager and office staff were warm and welcoming from the first meeting, taking a personal interest i... read more

Business response:

I am delighted with this review and I am grateful that I had the pleasure of getting to know this super family. Thank you for submitting this review and for taking the time to do so. Debbie.

Jane G

3 years ago

The Lodge is an excellent care home. The staff are kind and caring and always friendly and efficient. The rooms and facilities are always clean and tidy. My mother had her 100th birthday in December and although the home was in lockdown, they gave her a wonderful party which made it a very special day for her. I feel confident that my mother is supported and being well cared for.

Business response:

This is a great review thank you and the party was very much enjoyed by us all, especially the residents. I'm delighted you and your mum feel supported here at The Lodge. Thanks again, Debbie.

C M

3 years ago

Not all care homes are alike, as you know. The Lodge in Exeter is excellent. The tone is set by the manager who runs a pleasant, motivated and caring staff group. You can tell a good care home from the way the staff interact with each other as much as how they relate to the residents. They are helpful and genuinely interested in each individual, who are treated collectively with great respect. the buildings are well cared for, immaculately clean and homely. Residents eat their main lunchtime meal together in the dining room ... read more

Business response:

Thank you very much for this excellent review and for your supportive words about my staff. I agree that they care hugely for their residents, in what has been very trying circumstances this last 12 months. It is a great pleasure to see families again so that they can enjoy their relatives' company. Thank you again.

A S

3 years ago

The staff/management are always friendly and helpful. They try to facilitate visits as best they can, given the current lack of government guidance. The activities, when families were able to join in, have been varied and extremely interesting/entertaining. They always ask residents' opinions before carrying out care. We thank them all for their care and consideration of both residents and the family members.

Business response:

Thank you for this lovely review and it is a pleasure to have your resident here with us. It has been a challenging path this last year with Covid guidance and I hope 2022 is clearer. Regards and thank you again.

Margaret R

4 years ago

My husband has been in three care homes, this is by far the best. The manager worked so hard to settle my husband and find a congenial company for him. Everywhere is well furnished, there is wifi, TV, easy chairs, excellent food. Activities run so use an iPad for Zoom contact for family and church. Nothing is too much trouble, going to put the phone in my husband's hand. The Lodge compared to his previous homes is so congenial friendly and caring, professional home.

Business response:

Thank you very much indeed for this review. I am delighted to have been able to ensure he has good company and that you both feel well cared for.

Lesley C

4 years ago

My mother has been in The Lodge for almost three months, after spending two months in the local hospice. Mum was very apprehensive at first and upset at losing her independence but gradually she has settled in, made friends and has started to enjoy her new life at The Lodge. Obviously, during lockdown, it has been hard to assess all aspects as not allowed to visit her room but when visiting the garden and drawing room, there is a lovely friendly, almost family atmosphere every time I visit. Mum has started to look forward to... read more

Business response:

Thank you very much indeed for your review. Your mother has been a tonic for other residents and the activities team alike. It’s been a pleasure to get to know the whole family!

R S

5 years ago

My godfather spent 6 weeks at The Lodge for convalescent purposes after a hospital stay. The team were brilliant and the premises extremely clean and homely. I wouldn't hesitate to recommend The Lodge to others!