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The Lodge Care Home - Elizabeth Finn Homes

4.9

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22 Spicer Rd, Exeter, ENG, EX1 1SY, United Kingdom

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4.996 reviews
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Margaret R's profile image
Margaret R 
4 years ago

My husband has been in three care homes, this is by far the best. The manager worked so hard to settle my husband and find a congenial company for him. Everywhere is well furnished, there is wifi, TV, easy chairs, excellent food. Activities run so use an iPad for Zoom contact for family and church. Nothing is too much trouble, going to put the phone in my husband's hand. The Lodge compared to his previous homes is so congenial friendly and caring, professional home. 

Business response:

Thank you very much indeed for this review. I am delighted to have been able to ensure he has good company and that you both feel well cared for. 

Lesley C's profile image
Lesley C 
5 years ago

My mother has been in The Lodge for almost three months, after spending two months in the local hospice. Mum was very apprehensive at first and upset at losing her independence but gradually she has settled in, made friends and has started to enjoy her new life at The Lodge. Obviously, during lockdown, it has been hard to assess all aspects as not allowed to visit her room but when visiting the garden and drawing room, there is a lovely friendly, almost family atmosphere every time I visit. Mum has started to look forward to... read more

Business response:

Thank you very much indeed for your review. Your mother has been a tonic for other residents and the activities team alike. It’s been a pleasure to get to know the whole family! 

R S's profile image
R S 
5 years ago

My godfather spent 6 weeks at The Lodge for convalescent purposes after a hospital stay. The team were brilliant and the premises extremely clean and homely. I wouldn't hesitate to recommend The Lodge to others! 

David P's profile image
David P 
5 years ago

Very professional and friendly staff. Comfortable rooms and the food is good. For a care home, it is quite excellent. The only slight criticism is the bedsheets - not quite big enough and mattress pretty hard. 

Maeve C's profile image
Maeve C 
5 years ago

I visited my son several times during his five-week stay at The Lodge. I always found the atmosphere very pleasant, relaxed and friendly. The staff were also helpful, friendly and cheerful to both my son and me. He was well cared for and happy and his stay helped in his recovery. Thank you all at The Lodge. 

Business response:

Thank you for your review - it was a pleasure to look after your son during his stay and I'm delighted he has done so well. Thanks again. 

Jacky H's profile image
Jacky H 
6 years ago

From my point of entry, my needs and care were assessed and met. All the staff showed care and kindness in every task including very private and personal care. The atmosphere at The Lodge is a cross between a four-star hotel and a family home. The food is excellent and always served well, taking into account people's likes and dislikes. The activities are geared for the enjoyment of the clients. The management team have also been helpful in my aftercare. 

Business response:

This is a super review and I thank you so much for it. It was a pleasure to have known you for the short time you were at The Lodge and please pop in any time you can. You will always be welcome. 

I F's profile image
I F 
6 years ago

This was a 2-week respite stay for my very elderly mother following a fall and a short time in hospital. The care she received at The Lodge was first class. Everyone we dealt with was kind, considerate and thoroughly professional. I could not speak more highly of them. 

Business response:

Thank you for this amazing review - we even got to enjoy mum's birthday party whilst she was with us and I wish mum all the very best for the future. 

S P's profile image
S P 
6 years ago

Since my mother-in-law has been here, I have been extremely impressed by the management and all the staff. Nothing is too much trouble and the home is a wonderful environment for anyone to live. 

Business response:

This is a super review from my resident's family - thank you so much. It is great to know that we are getting so much right for residents and families. 

Wendy C's profile image
Wendy C 
6 years ago

I am so thankful that the Lodge had a room available for the last ten weeks of my mother's life. The staff did everything possible to make her comfortable as the inevitable end approached. They were caring and compassionate with strong leadership from the top. I was never made to feel a nuisance for asking questions and seeking out answers. Every request was met with a positive response "yes we can do that" is their creed. I would wholeheartedly recommend the Lodge to anyone seeking first-class care for their loved one. 

Business response:

Thank you so very much for this lovely review, it was very kind of you to take the time and I'm only sorry that mum was with us for such a short while. My thanks also to you for choosing The Lodge for mum to spend her end of life. Debbie. 

Frequently asked questions about The Lodge Care Home - Elizabeth Finn Homes

How is The Lodge Care Home - Elizabeth Finn Homes rated?

The Lodge Care Home - Elizabeth Finn Homes has a 4.9 star rating with 96 reviews. 

When is The Lodge Care Home - Elizabeth Finn Homes open?

The Lodge Care Home - Elizabeth Finn Homes is open now. It is open 24/7.