The Lodge Care Home - Elizabeth Finn Homes

4.9

Skilled Nursing
Exeter, ENG

About this business

Healthcare Skilled Nursing

Location details

22 Spicer Rd, Exeter, ENG, EX1 1SY, United Kingdom

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4.993 reviews

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Mary G

2 years ago

I came to The Lodge in need of a respite break after ten years caring for my husband. I was at a low ebb and The Lodge gave me a lifeline. The management, staff and volunteers helped me overcome any initial nervousness. In the ten days I was there I was shown kindness, care and consideration; friendship and genuine empathy by everyone, including some of the other residents. I am so very grateful and would love to return.

Business response:

Thank you very much indeed for this review - I hope you would feel you could return as we would be happy to have you here! Very best regards.

David J

2 years ago

The Lodge was a great comfort to her during her last days. The staff made her feel safe, loved and part of a family. We could not have placed her in a more caring, gentle and friendly home to pass her final days. Every member of staff always had time to talk and comfort her. Thank you team lodge for giving us an extra 6 months of love with our sister, we will be ever grateful.

Business response:

Thank you so very much for this review. We miss your sister and we will miss you all too.

J J

2 years ago

Thank you. Because of the extreme care and dedication that was provided by Team Lodge, we have been able to have an extra six months of family love and laughter, which the family will be ever grateful for.

Business response:

Thank you again for this review. As you know, we have so loved having not only your relative but all the family as well. We will miss everyone. Debbie

Sue L

2 years ago

We cannot rate The Lodge too highly. We needed to find a home for our sister which offered palliative/end-of-life nursing care. She had heard of The Lodge and wished to come here, and so we were really pleased when it worked out. She has been here since November, and as a family, we have been blown away by the attention given by everyone involved with her care. This care covers nursing, psychological and emotional well-being, indeed not only for our sister but also for us too as a family. Our sister feels safe and secure her... read more

Business response:

Sue - thank you so much for this review, and I am so pleased that your sister had those extra months with you all as a family. As you say, we get to know all of you, and it's sad when we have to say farewell to you. Thanks to Dave as well for his input to The Lodge - he has also become a friend to everyone.

Daryl F

2 years ago

My Mum was admitted back in October, not expected to live more than a couple of weeks. She is now fitter than she has been for years, her memory is completely gone but she is physically well. The care she has received since she has been here has been exceptional. I have visited many care homes in my work capacity and this one is far and away the best, so much so that we didn't even look anywhere else when it came time to find a place for Mum. The building is just like staying in a hotel, it doesn't look, feel (or smell) like... read more

Business response:

Thank you, Daryl, and yes I completely agree. The transformation in your mum has been nothing short of amazing and I’m grateful for it. She’s a real delight to have in The Lodge with the added benefit of your dad visiting each day too. Thanks again.

Neal F

2 years ago

We are absolutely delighted with the care and support Mum has received since coming to The Lodge Care Home in October last year. The staff are absolutely superb and are true “angels”. Mum is certainly in the best place and Dad has been made to feel “part of The Lodge family”. Thank you everyone.

Business response:

A lovely review and very much appreciated. The staff work so hard to make residents' lives as fulfilled as possible and I'm grateful for their commitment. Mum is a pleasure to have at The Lodge - as is her husband! Thank you Debbie

Judith P

2 years ago

This is the first time I have left my mother in care. I chose The Lodge because the atmosphere was warm, friendly, professional and caring. The staff treated my mother with respect and dignity. Their approach was positive and encouraging and I felt confident in leaving her in their care. The facilities were extremely well appointed with plenty of space. There were regular daily activities and the food was first-class. I would recommend The Lodge to anyone who was seeking care for a friend or relative.

Business response:

I am so delighted with this review, Judith. Thank you so much. It was a pleasure to get to know you and your mother and I wish we could be the right place for her. Thank you and best wishes to you.

Liz L

2 years ago

Mum was admitted here for respite almost 6 years ago and chose to stay until she died in March. Having gone in just for respite at short notice, we hadn't done extensive research into the options, but Mum couldn't have been anywhere better. Although, like all care homes, The Lodge had Covid and recruitment challenges to contend with during this period, the care was consistently person centred and genuinely caring. During Covid they facilitated my dad having daily video calls with Mum, which made a huge difference to both of ... read more

Business response:

Liz, thank you so much for your review and for bringing to the fore the difficulties we faced during the dreadful Covid era. As I have always said, Mum was a pleasure to have at The Lodge and a lot of fun.

R D

2 years ago

From our first contact with The Lodge we found the management and staff to be both professional and caring. Mum experienced both understanding and friendship throughout her 5 year stay. I would recommend The Lodge without hesitation.

Business response:

Thank you very much - as I have said before, your mum was nothing but a pleasure to have known and will be much missed by us all at The Lodge. Debbie