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The Lodge Care Home - Elizabeth Finn Homes
- Skilled Nursing
- Exeter, ENG
About this business
Location details
22 Spicer Rd, Exeter, ENG, EX1 1SY, United Kingdom
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The Lodge does far more than just "care", it gives residents a family, where the atmosphere is one of enthusiasm, positivity and energy. These are the qualities, which impact on the residents' demeanors, resulting in the creation of a true "caring community". The "Community" that staff the Lodge are committed to ensuring everyone has a life of happiness; the biggest contributor towards a person's positive health. As the son of one of the Resident Community, it gives me confidence to know my mother is getting not only the pro... read more
Business response:
Thank you very much for this acknowledgement of the staff's hard work at The Lodge. It is sometimes a difficult job and when a resident joins us so very unwell (as your mum was) and then thrives, it is a pleasure to see. The resident community is indeed a happy and vibrant one.
I needed a week's post-operative care before returning home. The Lodge proved to be perfect, providing exactly the right level of support for my recovery. My room was very well equipped and furnished. The care staff were engaging, cheerful and attentive. The nursing staff were supportive without being intrusive. The food was varied and of excellent quality. I felt there was a genuine concern to meet my needs, different as they were from those of a permanent resident. I have had many years of experience as a trustee of simila... read more
Business response:
Thank you so very much for this lovely review and I'm thrilled to hear that we met your expectations, particularly as you have been a trustee in the care home sector. I hope your recovery continues well and you won't need our services again any time soon. Thank you again.
My wonderful dad was brought to The Lodge at a point in his life when he needed some extra help. I cannot recommend the place and staff enough - from the manager to every nurse and carer we encountered - we were nourished and comforted spiritually and physically every step of the way. Wonderful, empathetic and highly skilled team. No words to describe the journey we have had guided by these amazing humans. Many heartfelt hugs were received. As someone who has worked in healthcare for many years, I have learned an awful lot. ... read more
Business response:
The feeling was mutual from The Lodge staff with regard to your dad and his family - it was a brief encounter that was very much enjoyed and I too wish it had been for longer. As a family you showed the best of human spirit in every way. Thank you!
I came to The Lodge in need of a respite break after ten years caring for my husband. I was at a low ebb and The Lodge gave me a lifeline. The management, staff and volunteers helped me overcome any initial nervousness. In the ten days I was there I was shown kindness, care and consideration; friendship and genuine empathy by everyone, including some of the other residents. I am so very grateful and would love to return.
Business response:
Thank you very much indeed for this review - I hope you would feel you could return as we would be happy to have you here! Very best regards.
The Lodge was a great comfort to her during her last days. The staff made her feel safe, loved and part of a family. We could not have placed her in a more caring, gentle and friendly home to pass her final days. Every member of staff always had time to talk and comfort her. Thank you team lodge for giving us an extra 6 months of love with our sister, we will be ever grateful.
Business response:
Thank you so very much for this review. We miss your sister and we will miss you all too.
Thank you. Because of the extreme care and dedication that was provided by Team Lodge, we have been able to have an extra six months of family love and laughter, which the family will be ever grateful for.
Business response:
Thank you again for this review. As you know, we have so loved having not only your relative but all the family as well. We will miss everyone. Debbie
We cannot rate The Lodge too highly. We needed to find a home for our sister which offered palliative/end-of-life nursing care. She had heard of The Lodge and wished to come here, and so we were really pleased when it worked out. She has been here since November, and as a family, we have been blown away by the attention given by everyone involved with her care. This care covers nursing, psychological and emotional well-being, indeed not only for our sister but also for us too as a family. Our sister feels safe and secure her... read more
Business response:
Sue - thank you so much for this review, and I am so pleased that your sister had those extra months with you all as a family. As you say, we get to know all of you, and it's sad when we have to say farewell to you. Thanks to Dave as well for his input to The Lodge - he has also become a friend to everyone.
My Mum was admitted back in October, not expected to live more than a couple of weeks. She is now fitter than she has been for years, her memory is completely gone but she is physically well. The care she has received since she has been here has been exceptional. I have visited many care homes in my work capacity and this one is far and away the best, so much so that we didn't even look anywhere else when it came time to find a place for Mum. The building is just like staying in a hotel, it doesn't look, feel (or smell) like... read more
Business response:
Thank you, Daryl, and yes I completely agree. The transformation in your mum has been nothing short of amazing and I’m grateful for it. She’s a real delight to have in The Lodge with the added benefit of your dad visiting each day too. Thanks again.
We are absolutely delighted with the care and support Mum has received since coming to The Lodge Care Home in October last year. The staff are absolutely superb and are true “angels”. Mum is certainly in the best place and Dad has been made to feel “part of The Lodge family”. Thank you everyone.
Business response:
A lovely review and very much appreciated. The staff work so hard to make residents' lives as fulfilled as possible and I'm grateful for their commitment. Mum is a pleasure to have at The Lodge - as is her husband! Thank you Debbie
Frequently asked questions about The Lodge Care Home - Elizabeth Finn Homes
How is The Lodge Care Home - Elizabeth Finn Homes rated?
The Lodge Care Home - Elizabeth Finn Homes has a 4.9 star rating with 96 reviews.
When is The Lodge Care Home - Elizabeth Finn Homes open?
The Lodge Care Home - Elizabeth Finn Homes is open now. It is open 24/7.