The Lodge Care Home - Elizabeth Finn Homes's cover image

This profile has been claimed by the business owner or representative.

The Lodge Care Home - Elizabeth Finn Homes

4.9

About this business

Location details

22 Spicer Rd, Exeter, ENG, EX1 1SY, United Kingdom

Get directions
4.996 reviews
Select a rating
Justine B's profile image
Justine B 
a year ago

I cannot speak highly enough of The Lodge. My mum came here for 7 weeks for palliative/end-of-life care. Every aspect from the cleanliness, level of care, food, and of course management is second to none. The kindness, love and empathy my mum received was first-class. They always had her interests and comfort as a priority. As next of kin, I felt listened to and supported at what was an extremely difficult time. It is of no surprise that many staff stay working there for years! Thank you from the bottom of my heart. I truly ... read more

Business response:

Justine, thank you so much for this review. It has been such a pleasure to have not only your mum (again) but to have you back at The Lodge as well. You really represent what family means. We will miss you. 

Gill K's profile image
Gill K 
a year ago

An excellent care home for the last two years of our mother’s life. Kind competent care with great respect and regards for her wishes. Fantastic end-of-life care and support for us all. Spacious light room able to take furniture and pictures. Lovely food served in the restaurant and great care taken to meet dietary needs. Interesting activities and gentle encouragement to residents to participate. Nothing to fault at all. 

Business response:

Thank you so much for your lovely review. Your mum was a pleasure to have known and I’m only sorry that she is no longer with us. I hope all is well with the whole family. Thank you again. 

Chris M's profile image
Chris M 
a year ago

Great first impressions which were backed up by subsequent experiences. My friend is a very independent person who is being treated with the utmost respect. 

Business response:

Thank you for taking the time to leave us a review. I am pleased to hear that your friend has settled in well. 

Tina B's profile image
Tina B 
a year ago

The Lodge is an outstanding care home in Exeter. From the moment I met the manager, I knew the decision to move my friend in was the right decision. Every aspect of the home is first-class. The nurses and the activity team deserve special mention. Your loved one will be in good hands. 

Business response:

Hello and thank you for this amazing review. It has been a fairly short journey with The Lodge but meaningful even so. I will miss both of you. 

Penny M's profile image
Penny M 
2 years ago

The Lodge was the perfect place for my mother to end her days in comfort. The staff worked hard to ease her transition from home and within a few weeks she was comfortable in the environment. The nursing staff and carers could not have been more attentive - I really felt they had my mother's best interests at heart. On the very few occasions that my mother had a minor complaint it was immediately addressed. Since my brother and I live abroad communication was important and the daily messages from the nursing staff kept us in... read more

Business response:

Thank you for this lovely review and for your company when you were visiting us. Your mother certainly kept us on our toes and there is nothing wrong with that! Please pass my regards on to your brother and your family. 

Judy N's profile image
Judy N 
2 years ago

My grandfather was extremely happy in this home. The staff were very caring, he thoroughly enjoyed all of the activities which were stimulating and engaging. The food was excellent and the home was clean, warm and friendly. 

Business response:

Thank you for this review - we are all so sad that your grandad is no longer with us. He was such a great friend and asset to us all at The Lodge. A personal thank you from me for all your kindness through the years. Debbie 

Graham F's profile image
Graham F 
2 years ago

Both of my parents are residents at The Lodge. Both have differing needs and the team have at all times been kind understanding and professional. My mother passed away peacefully in her sleep and the team ensured we could be with her. They make a real effort to understand each resident as individuals and treat them with dignity and respect. The Lodge also kindly provided the drawing room for Mum's wake which helped with Dad's mobility challenges. 

Business response:

Hello and thank you for this review. It’s good to know that you felt the care your family received was dignified and caring. I will let the staff know of your thoughts. Thank you again Debbie 

Anne D's profile image
Anne D 
2 years ago

Everyone at the Lodge worked hard to help my husband settle in and to make his last weeks as comfortable as possible. The nurses and carers couldn't do enough for him. They were all professional and thoughtful in their caring for him, and they were very kind and supportive towards me. 

Business response:

Thank you so much for taking the time to do this review as your husband was with us only a short time. I really appreciate it. Look after yourself. 

Louise C's profile image
Louise C 
2 years ago

The team have been absolutely amazing, keeping my father and his room very clean. Food is well cooked and there is a great variety. Nothing is too much trouble. Lots of events if the residents would like to join in. I felt lots of respect and kindness towards my father. The staff made every effort to make him comfortable, whilst professionally nursing him, and also able to have fun at the right time. The other residents are lovely people, always ready to help and have a chat. I was so pleased my father became part of the fam... read more

Business response:

Thank you so very much for this wonderful review which I would echo regarding the staff commitment and care. I'm only sorry that your father was not well enough to join in activities, but he was always happy to see staff and chat. Thank you 

Frequently asked questions about The Lodge Care Home - Elizabeth Finn Homes

How is The Lodge Care Home - Elizabeth Finn Homes rated?

The Lodge Care Home - Elizabeth Finn Homes has a 4.9 star rating with 96 reviews. 

When is The Lodge Care Home - Elizabeth Finn Homes open?

The Lodge Care Home - Elizabeth Finn Homes is open now. It is open 24/7.