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The Mattress Factory

4.9

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9494 reviews
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Matt O.'s profile image
Matt O. 
on Birdeye

a year ago

Bernie was very pleasant and helpful. He's very knowledgeable about the products and services of Mattress Factory. Bernie answered all my questions and gave good advice. 

Business response:

Thank you Matt for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Christina M.'s profile image
Christina M. 
on Birdeye

2 years ago

Our sales associate was welcoming, informative and a pleasure to do business with! Kudos to him for making this a painless experience. Glad we stopped by when we did. 

Business response:

Thank you Christina for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Christina M.'s profile image
Christina M. 
on Birdeye

2 years ago

Great experience, great customer service 

Business response:

Thank you Christina. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Kelly B.'s profile image
Kelly B. 
on Birdeye

2 years ago

Awesome customer service, no sales tax on my purchase today. Nice clean store! 

Business response:

Hi Kelly, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Josh B.'s profile image
Josh B. 
on Birdeye

2 years ago

I have never purchased a matress anywhere else I've been going to this store for years. The sales associates are nothing like you would expect they know their inventory and they dont push one product over the other. I always get an associate that asks what my needs are for the purchase and explains every product so you can decide which matress is best for you. They have always had ample inventory on site so I leave with what i need no hassle on waiting for it to be available. They have a life long customer in me 

Business response:

Thank you Josh for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Pedro C.'s profile image
Pedro C. 
on Birdeye

2 years ago

Excelent seller answered all our question very friendly 

Business response:

Thank you Pedro. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Jacklyn's profile image
Jacklyn 
on Birdeye

2 years ago

Great customer service! 

Business response:

Hi Jacklyn, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Jose L.'s profile image
Jose L. 
on Birdeye

2 years ago

Great experience! Thanks guys! 

Business response:

Hi Jose, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Katie K.'s profile image
Katie K. 
on Birdeye

2 years ago

Great experience. Was very knowledgeable and friendly. Did not rush me nor did I feel pressured . Woukd definitely recommend friends and family here 

Business response:

Thank you Katie for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 494 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 7:00 p.m.