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The Mattress Factory - Philadelphia, PA

4.9
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9490 reviews
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John C.'s profile image
John C. 
on Birdeye

2 years ago

Quick and easy service, very informational. Answered all questions. Got exactly what we wanted. 

Business response:

Hi John, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Jeff G.'s profile image
Jeff G. 
on Birdeye

2 years ago

It was super amazing. Love this place. Been going 20 years. Best place ever 

Business response:

Hi Jeff, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Rocco I.'s profile image
Rocco I. 
on Birdeye

2 years ago

Great service!! 

Business response:

Thank you Rocco for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Betsy A.'s profile image
Betsy A. 
on Birdeye

2 years ago

Bernie was very nice and helpful. I didn’t feel pressured and he knew about his products. 

Business response:

Thank you Betsy. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Joe F.'s profile image
Joe F. 
on Birdeye

2 years ago

The store manager Bern was very nice and helpful and didn’t try to sell me on anything but what I wanted I appreciate that. 

Business response:

Hi Joe, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Linda C.'s profile image
Linda C. 
on Birdeye

2 years ago

I'm a customer for many years. I've always been satisfied with products and service. No high pressure, just easy buying experience. LC 

Business response:

Hi Linda, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

No pressure! Very knowledgeable 

Business response:

Thank you Robert for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Barb N.'s profile image
Barb N. 
on Birdeye

2 years ago

Salesperson was pleasent and very informative. I have purchased from this company before & was very happy with my purchase. 

Business response:

Thank you Barb. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Margie D.'s profile image
Margie D. 
on Birdeye

2 years ago

The sales person was very knowledgeable and did not rush us. We haven’t purchased a mattress in a very long time, so the experience from purchasing the mattress, to the delivery was seamless. The drivers were very nice and accommodating . They actually lifted the mattress back off so I could put my bed skirt on. We are very pleased. 

Business response:

Hi Margie, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 490 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 7:00 p.m.  

Need help? Contact us.

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