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The Mattress Factory

4.9
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9444 reviews
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389
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20
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30 reviews have no rating
Joan Monaghan Whitaker's profile image
Joan Monaghan Whitaker 
recommend  Recommended
a year ago

The store itself was clean. The salesperson was very helpful and pleasant with describing the different mattresses what's inside them and firmness levels. 

Business response:

Hi Joan Monaghan, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Jeff G.'s profile image
Jeff G. 
on Birdeye

a year ago

It was super amazing. Love this place. Been going 20 years. Best place ever 

Business response:

Hi Jeff, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Rocco I.'s profile image
Rocco I. 
on Birdeye

a year ago

Great service!! 

Business response:

Thank you Rocco for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Betsy A.'s profile image
Betsy A. 
on Birdeye

a year ago

Bernie was very nice and helpful. I didn’t feel pressured and he knew about his products. 

Business response:

Thank you Betsy. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Joe F.'s profile image
Joe F. 
on Birdeye

a year ago

The store manager Bern was very nice and helpful and didn’t try to sell me on anything but what I wanted I appreciate that. 

Business response:

Hi Joe, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Linda C.'s profile image
Linda C. 
on Birdeye

a year ago

I'm a customer for many years. I've always been satisfied with products and service. No high pressure, just easy buying experience. LC 

Business response:

Hi Linda, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Robert B.'s profile image
Robert B. 
on Birdeye

a year ago

No pressure! Very knowledgeable 

Business response:

Thank you Robert for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Jean VanGuilder's profile image
Jean VanGuilder 
recommend  Recommended
a year ago

friendly service and answered all of my questions 

Business response:

Hi Jean, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Barbara Nichols's profile image
Barbara Nichols 
recommend  Recommended
a year ago

very friendly staff. did not pressure you to purchase anything. very knowledgeable about the various brands. I bought from them before & was very satisfied. 

Business response:

Thank you Barbara for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 444 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 7:00 p.m.