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The Smilist Dental - Brick

4.5

About this business

Location details

185 Drum Point Rd, Brick Township, NJ, 08723, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.51,390 reviews
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Jessica W.'s profile image
Jessica W. 
rating
10 years ago

Dr Bill and staff are absolutely wonderful. Extremely friendly and makes it enjoyable to go to the dentist. They also do fantastic work. I am happy to smile again! 

Lindsay G.'s profile image
Lindsay G. 
rating
11 years ago

A super clean facility with a very friendly staff and amazing Doctors! I live up in NH, but I'm originally from NJ, and needed a wisdom tooth out ASAP. No dentist in NH could seem to accommodate my VERY finicky tight schedule. A friend of mine from NJ told me about Encore Dental in Brick, so I called and told them my predicament. I called on Monday the 20th, and they told me they could see me for a consult THAT Wednesday and then my surgery was scheduled for Thursday! It worked out perfectly because I didn't want to tak... read more

Amit J.'s profile image
Amit J. 
rating
11 years ago

Overall: Amazing service with very friendly staff, dentists and orthodontists. I highly recommend it. Encore Dental has probably been the greatest dental facility I have ever visited. They have a very modern, high-tech and clean facility. All of their staff is friendly, courteous and very helpful. The dentists and dental aides are the same, and extremely professional. I have never There is a television in every room so that you can watch whichever channel you'd like while having dental procedures done; the dental aides as... read more

Patti F.'s profile image
Patti F. 
rating
5 months ago

I was stunned to learn that my crown was not covered by insurance AFTER the work was done BECAUSE the clerk did not get a pre determination assessment. Shocked to learn I had to pay $900. for a procedure that would have been covered if I waited 6 more months. This is a money grabbing technique. Find another dentist/office---I did! 

Business response:

Thank you for leaving this feedback. We strive to provide exceptional care to all patients and will use your input to continue improving our services. 

B C.'s profile image
B C. 
rating
8 months ago

I'd like to share my story with the local community. Typically, I prefer to keep personal matters private. Some colleagues of mine frequent Encore Dental, which is why I chose to go there, given that they accept our insurance and I have a personal connection with the owners family and another dentist who previously worked there. I scheduled a cleaning appointment for my son Gino. However, when he arrived, they refused to treat him due to an alleged outstanding bill. A staff member named Harrison informed me that the reason f... read more

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

Edward K.'s profile image
Edward K. 
rating
8 months ago

My Daughter just called me after a visit with a very disrespectful dentist there. I'll name him later. This creep while speaking with a young female had the absolute gall to ask her if she ever brushes her teeth. As if she went there to be mocked and embarrassed by a so called professional. A literal coward! What type of man speaks to a young female like he would never to a grown man. A call to the office manager was met with a less than interested person. Her response. Kas. Well what does she want to do? Not oh my god I... read more

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

Kathy C.'s profile image
Kathy C. 
rating
10 months ago

The DENTISTS here are really great, very good work, and super friendly. Unfortunately, this office joined The Smilist company, and ever since they did, it's been one problem after another with "charges" that occur, but when we question the office, it gets cleared up, due to an error. Today, I got an email from The Smilist that would send my account to collections, but when I called the office directly myself, everything was cleared up, and I have a zero balance. When I called the Smilist corporate office to talk to billing, ... read more

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

Diane S.'s profile image
Diane S. 
rating
a year ago

I have given this facility 3 chances being convenient with my insurance.... I am a glutton for punishment... each time was worse than the next... so many flaws...once a medical facility caves and joins a corporate chain of operations, they become greedy with No compassion. I admit I need a lot of work, but they are not in anyway helpful with an affordable outcome... it's nothing or thousands of dollars... no in between options.. just in it for the money... also, receptionist do not know what they are doing.... I receiv... read more

Business response:

At Encore Dental of Brick - An Affiliate of The Smilist, we strive to provide the highest quality of care and service for all patients. We appreciate the feedback as it helps us identify areas where we can enhance our patient experience. We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com. 

Patricia F.'s profile image
Patricia F. 
rating
a year ago

Don't use Encore (The Smilist) unless you prefer to pay for your dental work BEFORE the work is done and be prepared to get an additional bill after you specifically asked how much insurance covered. What a scam. Never again. 

Business response:

We're sorry to hear about the experience at Encore Dental of Brick - An Affiliate of The Smilist. We regret any confusion and are committed to improving our communication to ensure clarity for all patients. Thank you for bringing this to our attention. 

Frequently asked questions about The Smilist Dental - Brick

How is The Smilist Dental - Brick rated?

The Smilist Dental - Brick has a 4.5 star rating with 1,390 reviews. 

When is The Smilist Dental - Brick open?

The Smilist Dental - Brick is closed now. It will open tomorrow at 9:00 a.m.