The Smilist Dental - Brick

Casey M. 

on Yelp

a year ago

This place is absolutely horrible. They have no idea what customer service is! The front desk staff needs to take a very long class on customer service and how to treat clients! I've sat there waiting to be called back for over 45 min but I show up 16 min late and they will not see me! I'm very thankful I've moved on Dover Dental is absolutely amazing. Don't waste your time here! It's terrible all around! 

Avita K. 

on Yelp

a year ago

I am in the process of getting three root canals retreated. Stay away from Encore (Smilist). These dental offices made a mess out of my mouth. Billing and scheduling services are also extremely poor. 

Moe S. 

on Yelp

2 years ago

Terrible office, they never answer the phone, they bill you from another office, no one here knows what's going on. Almost impossible to make an appointment. 

Alyce S. 

on Yelp

2 years ago

I'm writing this review on behalf of my 82-year-old mother who brought my 61-year-old brother with special needs in for an appointment on Thursday, May 30th at 2PM with Dr. Scott Doran. To provide a little background, my brother has been going to the dentist since he was 10 and has never had any issues. He is a very well-behaved dental patient. His insurance recently changed, and we were forced to look for a new practice (my mother had reservations about this, but I assured her it would be fine). He was just getting over... read more

M G. 

on Yelp

2 years ago

Very difficult to get in touch with the office. They use a texting system. Not able to talk to a person at Encore. Cancelled my appointment the last minute and I was unable to get information or speak with someone. 

Lisa M. 

on Yelp

2 years ago

I had a super bad experience with them today. They put a bridge in my mouth a while ago. It fell out into my mouth as i was talking to someone. Make an appt and the tall skinny woman dentist chided me about how the bridge should have bever been put in my mouth and was "doomed to fail" wow they are the dentists that made it and put it in my mouth. She replied" well i wasnt there then" and continued to be super nasty to me as if i was paying them off the state. I have insurance and the insurance wont pay for it because it fell... read more

Julia D. 

on Yelp

3 years ago

I do go here for dental work but my issue with them is their communication. I waited 2 months plus waiting to here back from them for invisalign. I have called multiple times saying "you'd get a call back in a few hours from Aihna (I believe)" and she never called. At this point I'm going somewhere else. 

Jackie C. 

on Yelp

3 years ago

the worst dentist i ever went to. what they did to me was criminal they just starting pulling teeth. they made me a bridge on top. they gave me buck teeth and a big gap in the middle they were so ugly i cried for a month. so i recently went to dr. myron fishbein on hooper ave. he is the best ever. my teeth are so beautiful now . i would recommend him to everyone he made my teeth absolutely perfect in 3 weeks 

Robyn M. 

on Yelp

3 years ago

They are out to take your money!!!! Don't use this dentist even if you have insurance. They guarantee the insurance will pay for things and lie!!! I was told I needed to pull my 2 back teeth because their root canals done by them not even 2 years ago was no good. I was told the insurance will 100 percent pay for the partials and now the insurance denied and I'm going to end up losing my entire bottom row of teeth because I can't afford the 500 dollars they want to charge for the partials after they told me it would be covere... read more