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Tidal Wave Auto Spa Corporate
- Other
- Thomaston, GA
About this business
Location details
607 N Church St, Thomaston, GA, 30286, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Cancelled service due to damage then they failed to stop charging my card, said can't issue refund since it was used. Liars. Don't know what's going on in Cornelia but you have some serious integrity issues.
Tidal Wave has damaged quite a few cars in Cornelia, GA and their profitability consultant likes to call to determine whether he will take care of the damage caused by their malfunctions or simply state you agree to the possibility of damage. From the amount of people that have told me their vehicle was damaged, I will never return.
Business response:
We are surprised and concerned to read your comments, John. We safely wash thousands of cars every day. We do take any damage claim very seriously and investigate. Please contact our customer service team at 706-938-0991 so we can assist you further.
I had to put my truck in park to start it, the old guy thought it was a good Idea to chew me out!!! Don't recommend there customer service!
Absolute trash they scratched the hell out of me and the ole ladies cars and not just 1 but multiple fresh scratches even the rims and when mentioned they said it was already there………. Okay maybe on mine but hers had 300 miles on it without a scratch on anything (I drove it to and from work so I should know)
Business response:
We are surprised and concerned to read your comments, George. We safely wash thousands of cars every day. We do take any damage claim very seriously and investigate. Please contact our customer service team at 706-938-0991 so we can assist you further.
Must be in cahoots with body shops brush dirt into paint before wash when entering, wash brushes to radical against vehicle and didn’t clean well on body and tire shine only made it on 1/4 of tire I will stick with other wash houses
Business response:
Hi David, we strive to deliver an excellent car wash experience and we are sad to learn that you were disappointed in your recent visit. Thank you for bringing this to our attention. We will check into this and take appropriate action. If you give us another try, we hope to return to your good graces on that visit.
On my Velocter they tore my shark fin antenna off and won’t do anything about it Russell Pkw Warner Robbins Ga
Business response:
Hi Ricky, we want every visit to be a great one and regret that was not the case with you. We safely wash thousands of vehicles daily, but there are are some vehicle features that can present a problem. The shark fin defect is in the mounting fastener, as they only penetrate the vehicle surface with as little as 1/8th of an inch threads, which is a very precarious attachment that is apt to blow off with application of water or air from dryers. This isn't the case with every Kia or Hyundai, and you can't tell by looking how s... read more
Recommendedin williamsburg, this is a very bad car wash, not to mention that it is not clean either. when i went a second time, they cracked a large portion of my windshield. the wash not only did not provide compensation, nor did it provide reasons and evidence for non-compensation. i hope you can learn from my mistakes and choose to consider whether you want your car to go home safely before going here.
Business response:
We are surprised and concerned to read your comments, Jinhong. We safely wash thousands of cars every day. We do take any damage claim very seriously and investigate. Please contact our customer service team at 706-938-0991 so we can assist you further.
Luckily I had a gift certificate for the highest price wash. The boy before the wash brushed some suds on half of the passenger side windshieldand one tire. I had to get out and remove my antenna. Poor job
RecommendedBut I can’t afford to go there much because I don’t have the money to pay $25 for an outside wash even though it comes with all the things such as the tire wax ,hot wax and about 6 other services!!!! I just ain’t got it like that and by the way,what happened to the $29.99 price per month??!!! I personally think that it should be a little bit cheaper,say, $25 or maybe even a special $19.99 for mother’s and/or Father’s Day,independence day,labor day,memorial day,Halloween,thanksgiving and Christmas 🎄 and DONT forget new year... read more
Business response:
Hi Tammy, thank you for sharing this feedback. We share your appreciation for a great value, so we do offer wash packages and Club memberships to suit all different budgets, from our $10 basic wash and unlimited plan for $19.99/mo. up to our top package, the $25 Ceramic and unlimited $39.99. Club members can upgrade, downgrade or even discontinue your plan at any time, for any reason. If we can help you with that, just visit the wash or call Customer Service, 706-938-0991 M-F 8am-7pm & Saturdays 8am - noon Eastern. Thanks ag... read more
Frequently asked questions about Tidal Wave Auto Spa Corporate
How is Tidal Wave Auto Spa Corporate rated?
Tidal Wave Auto Spa Corporate has a 3.6 star rating with 351 reviews.
When is Tidal Wave Auto Spa Corporate open?
Tidal Wave Auto Spa Corporate is closed now. It will open at 8:00 a.m.