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Tidal Wave Auto Spa Corporate
- Other
- Thomaston, GA
About this business
Location details
607 N Church St, Thomaston, GA, 30286, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
I was a monthly member for over a year til my windshield got busted at the newer one on Peake Rd in Macon. The manager refused to reimburse because I admitted to a smaller crack in the bottom corner. When the windshield guy came yesterday, he said there was no way that crack compromised my windshield and that the amount of pressure needed to cause the crazed damage I received, I'm lucky the A beams weren't damaged along with it. He also mentioned that when the first Tidal Wave in our area opened, he repairs around 20 windshi... read more
Business response:
We are surprised and concerned to read your comments. We safely wash thousands of cars every day. We do take any damage claim very seriously and investigate. Please contact our customer service team at 706-938-0991 so we can assist you further.
Rude dude running the Kennesaw location.. have pre treated my wheels with the same brand of wheel cleaner they use every time.. The way he addressed me telling me you’re not getting a wash here was so rude and unprofessional. I pay for my monthly membership as well as my parents 3 cars.. have treated my wheels every time and have never been told I couldn’t and he’s been there many times at the front. Canceling all my monthly passes and will have my employee do the same!!
Business response:
Hi Kelly, thank you for reaching out. We are sad and concerned to see your feedback. We would love to speak with you further if you are open to a conversation. If you are open to a conversation, please call our Customer Service so we can put you in touch with the Site Leader. 706.938.0991
went to the location at 1950 Lake Pine Dr, Apex, NC 27502. it was my First time here and the attendant that came up to the payment kiosk didn't have a mask on.. When I asked where his mask was, as I am high risk and awaiting full vaccination he says "not on my face. You can do it yourself." And walks off abruptly. When I spoke to another attendamt, who identified himself as a manager, to informed him of the attendent behavior he said his name was Jeremy and he was a manager and that "everybody different" I told the attendant... read more
To think that I was a valued customer and would be treated as such was my first mistake. The second mistake was trusting Tidal Wave Auto Spa enough to give them my business. Everybody knows the “risks” of taking their vehicle to a car wash, but to have my vehicle (that I JUST purchased) damaged and no liability be taken was not the risk I agreed to take. Not only was my vehicle damaged, I was disrespected by the manager and multiple employees. I am very furious and will be contacting my lawyer unless something is done IMMEDI... read more
I had my suv detailed at the Sharpsburg, Ga location. Someone took my brand new umbrella. I called and left a voicemail and never got a return call. Will not go back.
Business response:
Hi Patsy McDonough, we're checking with the manager in Sharpsburg now to see if an umbrella is in the lost and found. Our customer service number doesn't have voicemail so we're puzzled about the message you left.
Frequently asked questions about Tidal Wave Auto Spa Corporate
How is Tidal Wave Auto Spa Corporate rated?
Tidal Wave Auto Spa Corporate has a 4.6 star rating with 125,587 reviews.
When is Tidal Wave Auto Spa Corporate open?
Tidal Wave Auto Spa Corporate is closed now. It will open at 8:00 a.m.