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TimePayment
- Financial Services
- Burlington, MA
About this business
TimePayment is a Boston-based FinTech company owned by affiliates of Fortress Investment Group, a leading, highly diversified global investment manager. TimePayment leads the industry with technology tools and capital that enables equipment sellers and financial intermediaries to offer fast, paperless equipment lease financing to their customers.
Location details
200 Summit Drive, Suite 100, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their upgrade resulted in my auto payment declining and they tried it 4 times charging $20 everytime it declined because they were using an incorrect expiration date. I was finally emailed and voicemailed 2 months later and they charged a late fee and treated me like I was in "collections". I fought the decline fees brought the account current and 2 days later they charged an unauthorized amount . I made a complaint also to MA Attorney General also.
This company is a big ripoff never get a loan from them they have all kind of ridiculous fees and when u done paying for your items they want to change and additional $800 to keep the items also they told me that they will report the items was fully payed off and they didn't now they saying 30 to 60 days to report one agent said they report as soon as the payment was made but that's not the case I also had business insurance for the life of this account and showed proof and they failed to pay me back all the fees they took f... read more
The biggest criminally inept company on the planet. With the exception of a few their employees, definitely predatory with their fees I'm guessing on submitting an application for employment they probably ask but if you've any problem lying or s******* people over. This company is the worst in the country. Driven by greed without any decorum. I can't wait to hear about this company going under.Sorry POS....
This company is a rip off !!! They lied to get our business * took my other machine without my knowledge * which was paid for * then is charging me $9956.16 for this one * i went back to my previous provider after i found out how crooked these people are * BOUGHT a machine just like for ****** NO lease !!! same machine LGP service's had. Then docked the paperwork * saying the person who signed was the owner ( FALSE) then signed someone else name as the vendor sales rep * didn't sign his own name.
To date, I have been with this company 2.5 years. In this time, I was on auto pay. Apx 6 months ago I was contacted telling me my payment had not been made. I called and was informed my card had been declined. After calling the bank to verify it indeed worked i called back and told them there should be no problem. They, for the next 5 months and phone calls could not get the card to go thru. The company had changed the billing address without my consent. Then i took the account off auto pay and they started charging me a sta... read more
Looking over all the reviews, It doesnt seem that people are taking care of. We are all being ripped off from this company. I make a payment they double my payment on my credit card. Ive been paying on this machine for over 2 years it should be more than paid off. But they keep charging me over and over. But nothing seems to be done. They get away with sucking the blood out of everybody that has a loan with them!!!Time payment is definitely the worst company I have ever dealt with in my 63 years. But they just keep getting a... read more
Scum. Complete scum! The fees for EVERYTHING are ridiculous. They charge a $10 monthly statement fee! They charge fees to process sales tax each month. They charge a late fee even when payment is made on time via online customer portal. DO NOT USE ********************!!! Vendors should not allow customers to lease through Timepayment. Crooks! Scum! Fraud! Should be illegal to exist.
absolute thieves.. was told verbally whatever they needed to say to get me into a ridiculous contract that has been the worst decision of my life... Within their 3 page contract they manage to put in about a bibles worth of rules and regulations.. They do not care at all about their customer, they only care about their dollar... I believe i paid the quoted monthly amount once in the 5 or 6 years I have been stuck with these scam artists.. Time after time I begged for help, since the beginning, and then again when COVID hit, ... read more
I'd give this company a 1/4 star if the system would let me.TimePayment is all about squeezing as many fees out of a small business as possible. The following is only the top 3 issues I have with using this company 1. Setting up auto pay can only be on a direct connection to your bank account and not via a check card or credit card without additional fees.2. TimePayments backend system is so screwed up that my info for autopay is customer portal but their backend system will not process the payment. Because of this they char... read more
Frequently asked questions about TimePayment
How is TimePayment rated?
TimePayment has a 3.3 star rating with 1,501 reviews.
When is TimePayment open?
TimePayment is open now. It will close at 8:00 p.m.