TimePayment

Laura M 

on BBB

3 years ago

Highly disappointed with Time Payments online website and phone service. Website has been non functional for months, and need to call to make a payment every month. Phone system is also difficult to navigate and it's a guessing game on how to connect with a customer service *********** month, I need to speak to a rep to remove fees that were added to my account in error. Each time I need to call, it's ***** of my time, when it should be no more than a couple of minutes to make a payment. Time Payments is also not very transp... read more

Heidi H 

on BBB

3 years ago

I want to pay the buyout amount to end my lease with them and everytime I call over past 2 weeks they tell me i can't complete this transaction because their system is down. In the meantime I'm racking up overdue payment fees on my account. 

Sidney P 

on BBB

3 years ago

Stay away from this company. The are not upfront on their pricing. They charge tax on every payment and that was not disclosed. Bad business look elsewhere. 

Steve S 

on BBB

3 years ago

Time payment charged me over $6000.00 for a credit card processing terminal that I could have bought today for $413. 

Leigh R 

on BBB

3 years ago

My contract has ended with my local alarm company that was contracted with Time Payment Corp for monthly billing, but yet Time Payment Corp has continued to bill me for months. I call and leave messages daily to speak with someone. No one answers and I've received some calls back but because of the time difference it's always a voicemail to call them back. Of course when I do, they do not answer. I have also communicated through email 2 months ago and was told I have "one more payment" and they would close my account after i... read more

Pati H 

on BBB

3 years ago

Their upgrade resulted in my auto payment declining and they tried it 4 times charging $20 everytime it declined because they were using an incorrect expiration date. I was finally emailed and voicemailed 2 months later and they charged a late fee and treated me like I was in "collections". I fought the decline fees brought the account current and 2 days later they charged an unauthorized amount . I made a complaint also to MA Attorney General also. 

Noel J 

on BBB

3 years ago

This company is a big ripoff never get a loan from them they have all kind of ridiculous fees and when u done paying for your items they want to change and additional $800 to keep the items also they told me that they will report the items was fully payed off and they didn't now they saying 30 to 60 days to report one agent said they report as soon as the payment was made but that's not the case I also had business insurance for the life of this account and showed proof and they failed to pay me back all the fees they took f... read more

Rex H 

on BBB

3 years ago

The biggest criminally inept company on the planet. With the exception of a few their employees, definitely predatory with their fees I'm guessing on submitting an application for employment they probably ask but if you've any problem lying or s******* people over. This company is the worst in the country. Driven by greed without any decorum. I can't wait to hear about this company going under.Sorry POS.... 

Brenda B 

on BBB

4 years ago

This company is a rip off !!! They lied to get our business * took my other machine without my knowledge * which was paid for * then is charging me $9956.16 for this one * i went back to my previous provider after i found out how crooked these people are * BOUGHT a machine just like for ****** NO lease !!! same machine LGP service's had. Then docked the paperwork * saying the person who signed was the owner ( FALSE) then signed someone else name as the vendor sales rep * didn't sign his own name.