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TimePayment

3.3

About this business

Location details

400 TradeCenter, Suite 6950, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
3.31,550 reviews
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Jennifer S's profile image
Jennifer S 
2 years ago

Clearly my review does not matter...they have obviously ****** everyone they have ever worked with off!! Such a scam company. DO NOT WORK WITH THIS COMPANY. Do yourself a favor and steer clear of any processing company tied to this one. I was fed lies and sold equipment that did not work with my current pos system...even though I was told it would. I sent it back immediately...but still paying over $500 a month for equipment that I never even used. SUCH A SCAM!!! Not even worth a single star!! 

Business response:

Please contact our *************************** if you have questions regarding the Non-Cancelable Equipment Finance Lease Agreement you signed or with questions about your equipment. 

Suzan M's profile image
Suzan M 
2 years ago

This company is HORRIBLE! On Sep 6, 2022 I contacted them to cancel my service. I followed the directions they gave me. Then they say I have to send it in a pdf attachment.... I comply.... with a message requesting a response. No response. On Oct 3rd I sent another message.... no response.... on Oct 8th another message.... no response. In October they withdraw payment then they reverse the payment. In November they wothdraw the payment. On Dec 1st I received a letter stating they had referred me to a collection agency for no... read more

Business response:

TimePayment is sorry to hear about your negative experience. Please be advised that your account has been closed. 

Bob D's profile image
Bob D 
2 years ago

I DID NOT WANT TO GIVE 1 STAR, BUT I HAD NO CHOICE THEY SHOUKD BE IN JAIL. DO NOT BUY ANYTHING FROM THIS COMPANY. We bough* a produc* *ha* was $4,900.00 *ax on *ha* should be $416.00. We have made 4 paymen*s *ha* ranged be*ween $450.00 & $392.00 abou* $1,710.00. Now we wan* *o pay off *he machine and *hey say *he pay off is $7278.54. How *he f*** can *he *he pay off be $2,000.00 more *han *he original amoun* of *he machine . Are you f***en crazy! If *ha* is *he case why would we jus* no* buy i* ou*righ* from *he beginning fr... read more

Business response:

Please be advised you signed a Non Cancellable Commercial Equipment Lease Agreement for a base monthly payment of $324.29 per month plus applicable taxes and fees for 21 months. This is what your monthly payments and the buyout quote are based on. Please refer to the terms of your lease for further explanation and contact our *************************** if you have further questions. 

Scott C C's profile image
Scott C C 
2 years ago

The worst company I have ever dealt with. Just like others that have posted, cant get a buy out quote. There Computer System has been down for months, my account has not been updated to reflect payments made, refuse to give me anything in writing stating that this is the last payment and completes my obligation, racking up late fees, being charged for things that I don't owe. The list goes on and on. This is nothing more than a scam to collect fees. Emails, phone calls, dealing with all kinds of different people and the only... read more

Laura M's profile image
Laura M 
2 years ago

Highly disappointed with Time Payments online website and phone service. Website has been non functional for months, and need to call to make a payment every month. Phone system is also difficult to navigate and it's a guessing game on how to connect with a customer service *********** month, I need to speak to a rep to remove fees that were added to my account in error. Each time I need to call, it's ***** of my time, when it should be no more than a couple of minutes to make a payment. Time Payments is also not very transp... read more

Heidi H's profile image
Heidi H 
2 years ago

I want to pay the buyout amount to end my lease with them and everytime I call over past 2 weeks they tell me i can't complete this transaction because their system is down. In the meantime I'm racking up overdue payment fees on my account. 

Sidney P's profile image
Sidney P 
2 years ago

Stay away from this company. The are not upfront on their pricing. They charge tax on every payment and that was not disclosed. Bad business look elsewhere. 

Steve S's profile image
Steve S 
3 years ago

Time payment charged me over $6000.00 for a credit card processing terminal that I could have bought today for $413. 

Business response:

Please refer to the Non Cancellable Commercial Equipment Lease Agreement you signed with TimePayment for schedule of payments and terms. Please contact our *************************** if you have further questions. 

Leigh R's profile image
Leigh R 
3 years ago

My contract has ended with my local alarm company that was contracted with Time Payment Corp for monthly billing, but yet Time Payment Corp has continued to bill me for months. I call and leave messages daily to speak with someone. No one answers and I've received some calls back but because of the time difference it's always a voicemail to call them back. Of course when I do, they do not answer. I have also communicated through email 2 months ago and was told I have "one more payment" and they would close my account after i... read more

Frequently asked questions about TimePayment

How is TimePayment rated?

TimePayment has a 3.3 star rating with 1,550 reviews. 

When is TimePayment open?

TimePayment is closed now. It will open at 8:00 a.m.