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TimePayment

3.3

About this business

Location details

400 TradeCenter, Suite 6950, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
3.31,516 reviews
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Greg W's profile image
Greg W 
3 years ago

Scum. Complete scum! The fees for EVERYTHING are ridiculous. They charge a $10 monthly statement fee! They charge fees to process sales tax each month. They charge a late fee even when payment is made on time via online customer portal. DO NOT USE ********************!!! Vendors should not allow customers to lease through Timepayment. Crooks! Scum! Fraud! Should be illegal to exist. 

Chris A's profile image
Chris A 
3 years ago

absolute thieves.. was told verbally whatever they needed to say to get me into a ridiculous contract that has been the worst decision of my life... Within their 3 page contract they manage to put in about a bibles worth of rules and regulations.. They do not care at all about their customer, they only care about their dollar... I believe i paid the quoted monthly amount once in the 5 or 6 years I have been stuck with these scam artists.. Time after time I begged for help, since the beginning, and then again when COVID hit, ... read more

Business response:

TimePayment is sorry to hear about your negative experience. Please be advised that you have three options at the end of the lease term - to return the equipment, continue to pay the lease month-to-month or to purchase the equipment for fair market value per the terms of the Non-Cancellable Commercial Equipment Lease Agreement you signed. Should you wish to exercise any of these options, or have any other questions regarding the end of lease terms, please contact our Customer Support team. 

Rich R's profile image
Rich R 
3 years ago

I'd give this company a 1/4 star if the system would let me.TimePayment is all about squeezing as many fees out of a small business as possible. The following is only the top 3 issues I have with using this company 1. Setting up auto pay can only be on a direct connection to your bank account and not via a check card or credit card without additional fees.2. TimePayments backend system is so screwed up that my info for autopay is customer portal but their backend system will not process the payment. Because of this they char... read more

Business response:

TimePayment is sorry to hear about your negative experience. Please be advised that there is no charge to setup autopay, there is however a credit card processing fee, which is charged per the terms of the Non-Cancellable Commercial Equipment Lease Agreement you signed. If you have further questions, please contact our Customer Support team. 

Huy T.'s profile image
Huy T. 
4 years ago

****** T.I received a Privacy Notice from TimePayment (********) but i have never done any business with them. I was concerned and suspected it was fraudulent, someone may have used my information to lease equipment from this company. I called and gave them some kind of number (********) and provide them with my personal identification information. They were not helpful or provide me with any information to help me figure out what were leased recently under my name/account without my knowledge and authorization.They did not ... read more

Marco B's profile image
Marco B 
4 years ago

Do Not Lease from Time Payment . They lie, they are crooks and don't tell you the truth about leasing terms. I have met my obligation and paid in full along with current buyout of the equipment. A letter was mail to me for the final payments of $1074.76. Mailed 2 checks on 12-29-21 for $500 and another one 01-08-22 for $574.76. Received an invoice on 02-04-22 for $108.54. Contacted them and their reply was I still owed the $108.54. I decided to pay it, because I am 75 years old and don't want to deal with these crooks, but r... read more

Business response:

TimePayment is sorry to hear about your negative experience. However, the buyout was requested and quoted on November 23, 2021, and as stated in the letter, was good for 15 days. Since payment was not made within that period, that buyout quote expired. Please contact our *************************** for more information or if you have any other questions. 

Troy A's profile image
Troy A 
4 years ago

Purchased **** dollars worth of tools using this company. When I explained I only needed payments for couple months then would pay off, assured me no issues with early pay off but forgot to mention they would still charge full sum of terms so my tools now cost me over **** dollars in less than 3 months. They misrepresented themselves say one thing and have you sign another. Be wary of predatory companies like this and read every word before signing do not trust anything they say great sells people. 

Business response:

Please contact TimePayment's *************************** for assistance with any questions regarding your lease agreement. 

Tom C's profile image
Tom C 
4 years ago

I don't know how this company has an A+ rating with the BBB and a 1 start rating from 140 reviews but go with the reviews. This is the worst company I've ever dealt with, and I'm not exaggerating; I mean the WORST. I just got done writing a six page answer to their law suit against me, so I'm a bit tired of complaining about them, so I'll give the bullet points:They represented the deal as a purchase when it was actually a lease.The eight-page contract I signed somehow grew four extra pages that had initials that look nothin... read more

Business response:

TimePayment is sorry to hear about your negative experience, however it appears your comments should be directed towards another party. TimePayment's lease agreement is only three pages, not eight, and clearly states Non Cancelable Commercial Equipment Lease Agreement at the top and several other places throughout the agreement. In addition, TimePayment disclaims any servicing obligations and warranties in our lease agreement, nor do we offer a "two-year, on-site, no-cost warranty repair" in our agreement or on our website. ... read more

Jeff K's profile image
Jeff K 
4 years ago

First, I want to note that I don't think they did anything illegal. And, if you don't mind signing away all your legal rights as a business owner, they got you covered - 100%. Because you have NO rights after you sign their agreement. So I blame myself for not reading the agreement word for word. But, when you ask a company if there is anything that can be done because your business is failing (my case was due to lack of employees) and the response in so many words is "NO" it kind of leaves that sickening feeling that you're... read more

Business response:

Dear ****, TimePayment is sorry to hear about your negative experience and that your business is closing. We would like to be able to further assist you. Please contact our *************************** at ************ or ******************************* with your specific request. Thank you. 

Susan H's profile image
Susan H 
4 years ago

We are so disappointed with this company. We started a loan with Currency and somewhere down the line it was sold to Timepayment. No warning, no reason, our payments were automatically withdrawn from our checking account. So in one month payment went from ****** to ******, with no warning. When I finally got a hold of someone (Not IN the USA), they said this was due to taxes, when we purchased trailer we were tax exempt, it was considered a token trailer. We leased the trailer to Landstar, and they put apportionment tags on ... read more

Business response:

TimePayment is sorry to hear of your negative experience. Please be advised the terms of your Lease Agreement state Currency may, with or without notice, sell, assign or transfer the Lease. Notice of TimePayment purchasing your account from Currency was mailed on June 30th. We are currently looking into your tax exempt status and will adjust our records accordingly. Please contact our *************************** at ************ for further clarification of your payoff. 

Frequently asked questions about TimePayment

How is TimePayment rated?

TimePayment has a 3.3 star rating with 1,516 reviews. 

When is TimePayment open?

TimePayment is closed now. It will open at 8:00 a.m.