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Total Air Care

3.7

About this business

Location details

932 US 90, Madison, FL, 32340, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.71,148 reviews
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Joe W.'s profile image
Joe W. 
7 years ago

If i could give negative number i would. Waiting since June 21 for the air in my house to be fixed. They have been on site several time and can never seem to order the correct part. By the time its fixed the summer will be over. Not a good thing when you live in SE Georgia have baby on site. 

Mindy B.'s profile image
Mindy B. 
7 years ago

I spoke to total air about coming out to service the unit. They agreed to come and then didn't show. When I called back to see what happened, they didn't care they just said that they notified the technician and he didn't make it. They then had me wait 4 days to get it scheduled again and refused to move me up earlier. I then had the technician come out and they determined that there was a part needed. It took them 2 days to order the part and another 6 days to get the part in. They then want me to wait another 7 days ... read more

Julian P.'s profile image
Julian P. 
7 years ago

They suck! 

Julian P.'s profile image
Julian P. 
7 years ago

Very unproffesional & technicians are unqualified to fix AC units. Always different diagnosis & the technicians arent equipped with proper tools. They dint get paid hourly they get paid by the job so many times they already have their minds made up on what they are going to tell the customer to come back. Then the so called managers @ Total Air Care have no clue in how to help. Shut them down!! 

Vickie Mobley C.'s profile image
Vickie Mobley C. 
7 years ago

Just a question....... Are any of these review's from West Monroe, LA area (North Louisiana) I've got a/c service call in and I'm beginning to freak out!!! 

Wendy N Dustin R.'s profile image
Wendy N Dustin R. 
7 years ago

We bought our house 4 1/2 years ago. For the past 3 years, we have been dealing with Total Air care. Every time you call you will have to wait on hold to talk to someone. It does not matter the time of day they will make you wait. Once you finally talk to someone they usually will have to transfer you because "that's not their job" then you will have to wait for a while longer. From the beginning, all they would do is put freon in the a/c. We would ask them to check for a leak or figure out the problem so we would not have t... read more

Gary N Camellia G.'s profile image
Gary N Camellia G. 
7 years ago

TotalAirCare changed a capacitor. 2 weeks later the a/c broke again. They diagnosed a fan motor. It has now taken 1 month to come out and diagnose the motor, ship the motor and come back to repair. Their response to my concerns is there’s nothing they can do. It’s 90 inside my home! 

JAMES & STACEY S.'s profile image
JAMES & STACEY S. 
7 years ago

On 16 Jun 19, our blower fan in the attic shelled out rendering our central air conditioning inoperative. American Home Shield (AHS) contracted with Total Air Care (TAC) and TAC contacted us on 17 Jun 19 to schedule a diagnostic appointment. They could not get us in until 20 Jun 19 even though we explained to them that my wife is 2 months pregnant and we have a 2-year old toddler with expected Black Flag heat index days. Our time appointment came and went on 20 Jun 19 and we called TAC after the technician missed his window.... read more

JAMES & STACEY S.'s profile image
JAMES & STACEY S. 
7 years ago

On 16 Jun 19, our blower fan in the attic shelled out rendering our central air conditioning inoperative. American Home Shield (AHS) contracted with Total Air Care (TAC) and TAC contacted us on 17 Jun 19 to schedule a diagnostic appointment. They could not get us in until 20 Jun 19 even though we explained to them that my wife is 2 months pregnant and we have a 2-year old toddler with expected Black Flag heat index days. Our time appointment came and went on 20 Jun 19 and we called TAC after the technician missed his window.... read more

Frequently asked questions about Total Air Care

How is Total Air Care rated?

Total Air Care has a 3.7 star rating with 1,148 reviews. 

When is Total Air Care open?

Total Air Care is closed now. It will open at 8:00 a.m.