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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very pleasant transaction. This is the second vehicle we have purchased from Farley at this dealership. Farley is very friendly. helped us with options, demonstrated options that we on our vehicle.
Business response:
Thank you for your wonderful review! We're so glad to hear that Farley made your second vehicle purchase just as smooth and pleasant as the first. It's great to know that he was able to help you explore all the options and features of your new vehicle. We truly appreciate your loyalty and look forward to serving you again in the future!
Amazing experience! Considerate, kind, patient, straightforward. Cas went above and beyond to meet every one of my financial needs right down to the penny…literally. My entire experience from the initial vehicle inquiry phone call to closing the deal was the best experience I’ve ever had. Huge fan. LOVE this place. In case something glitches and there is not another survey for Rafael Morales and Noe, they were by far THE BEST salesman I have ever worked with…. So many positives. Top Notch customer service skills. Opening the... read more
Business response:
We are absolutely thrilled and deeply touched by your incredible review! Your detailed and enthusiastic feedback highlights everything we strive to achieve in customer service. We're honored that your experience exceeded all expectations, from the initial phone inquiry through to the final vehicle delivery. Your special recognition of Rafael and Noe is particularly meaningful. Our team takes tremendous pride in providing personalized, considerate service that goes beyond simply selling a vehicle. We appreciate that they took... read more
Up front, honest and efficient transaction. Professional and Customer focused! Will definitely do business again.
Business response:
Thank you for your outstanding review! We're delighted that you experienced an up-front, honest, and efficient transaction that met your expectations. Your feedback highlights our commitment to professional, customer-focused service. We truly appreciate customers like you who recognize the importance of transparency and quality service. Your willingness to return and do business with us again means a great deal, and we look forward to continuing to provide the high level of service you experienced. Thank you for choosing our... read more
Very helpful and kind. Would absolutely work with Farle again. He's very knowledgeable and great at what he does
Business response:
Thank you for your outstanding review! We're delighted to hear about your positive experience with Farle. It's wonderful to know that he was not only helpful and kind but also demonstrated exceptional knowledge in his role. We appreciate you taking the time to highlight Farle's excellent customer service and professional skills. Feedback like yours is invaluable to us and motivates our team to continue delivering top-quality service. We look forward to the opportunity to work with you again in the future!
Jonathan was very accommodating and pleasant to work with. I would recommend him to my friends.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Jonathan provided such an exceptional experience that you would recommend him to your friends. Personal recommendations mean the world to us, and Jonathan clearly demonstrated our commitment to outstanding customer service. We appreciate you taking the time to recognize Jonathan's accommodating and pleasant approach. Feedback like yours helps motivate our team to continue delivering top-notch service. Thank you for choosing us, and we look forward to serving yo... read more
Farle, Christian. Cas, Blake, Cody, Cory all went above and beyond to help get me into my truck and make the experience amazing. I will definitely be back when I'm ready for my next vehicle. Great job guys.
Business response:
Thank you so much for your fantastic feedback! We’re thrilled to hear that Farle, Christian, Cas, Blake, Cody, and Cory all went above and beyond to make your truck-buying experience amazing. Our team is dedicated to providing exceptional service, and it’s wonderful to know that they made a positive impact during your visit. We appreciate you taking the time to share your experience, and we look forward to welcoming you back when you’re ready for your next vehicle. Thank you for choosing us!
Amazing service and Staff! !! Every part of this buying process used to be a whole Hassle for me but coming to ford they were able to help me so easily and fluid !!!
Business response:
Thank you for your fantastic review! We're so glad to hear that our team made the buying process smooth and easy for you. We strive to provide a hassle-free experience, and we're thrilled that we could assist you in such a positive way. We look forward to serving you again in the future!
Rafael was great! Made the whole process very easy! Would def recommend to any one.
Business response:
Thank you for your wonderful review! We're so glad to hear that Rafael made the process easy and enjoyable for you. We truly appreciate your recommendation and look forward to assisting you again in the future!
Your dealership needs to come up with a better system, first come first sale.....my wife and I drove over an hour to purchase a vehicle from you guys, only to find out that there where 2 other potential buyers for the same vehicle. Luckily we were able to purchase the vehicle we wanted only to the hard work of our sales team. Didn't work out so well for the other customer. Should be able to put down a deposit of some sort to reserve the vehicle. Just saying
Business response:
Thank you for your constructive feedback and for sharing your experience with our dealership. We appreciate your candid review and understand your suggestion about implementing a vehicle reservation system. Your point about having a more structured process for managing potential vehicle sales is well-taken. The uncertainty of multiple interested buyers can create unnecessary stress for customers, especially those traveling significant distances like yourselves. We're grateful that our sales team was able to help you successf... read more
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,663 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.