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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
No issues for my wife's very first service appointment on her new car!! Dropped it off, and y'all provided me a ride home. On top of that you also delivered her Explorer to our house when completed!!! Fantastic service! I'm assuming other Service people would have done the same, but I would especially like to thank Erica Reeves. Maybe it's just a normal part of her job, but she took care of us completely and I feel like she deserves special recognition!!!
Business response:
Thank you so much for your kind words! We’re delighted to hear that your wife’s first service appointment went smoothly and that our team could assist with transportation and even deliver her Explorer to your home. Erica truly goes above and beyond, and we’ll make sure to recognize her for taking such great care of you. We appreciate your trust in us and look forward to serving you again in the future!
This is my first time to Town East Ford to have service on my Lincoln Corsair. The location was better for me instead of a Lincoln dealership and David was very helpful. Thanks
Business response:
Thank you for choosing us for your service needs! We’re glad to hear that David was able to assist you and that our location worked out well for you. We appreciate your feedback and look forward to seeing you again for any future service on your Lincoln!
Called for appointment and received appointment for the next day. Courteous, friendly and prompt. Vehicle was ready before anticipated time given by service representative.
Business response:
Thank you for sharing your experience! We're thrilled to hear that scheduling your appointment was easy and that our team provided courteous and prompt service. It's great to know your vehicle was ready even sooner than expected. We look forward to assisting you again in the future!
The service was good The service was good The service was good The service was good
Business response:
Thank you for your feedback! We're glad to hear that you had a good experience with our service. Your satisfaction is important to us, and we look forward to assisting you again in the future!
My advisor David great service always for 5 years accommodate every time my needs & always on time
Business response:
Thank you for your continued trust in David and our team! We're thrilled to hear that he has consistently provided you with excellent service over the past five years. Your satisfaction is important to us, and we look forward to continuing to meet your needs in the future!
Farle is great to work with and always goes above and beyond to make sure we are completely satisfied before we walk out the door! We just purchased our 3rd vehicle from Farle!
Business response:
Thank you for your wonderful review! We're thrilled to hear that Farle consistently provides you with exceptional service and ensures your satisfaction. It’s fantastic to have you as a loyal customer, and we're grateful for your trust in us for your vehicle purchases. We look forward to serving you again in the future!
I’ve been a regular customer at this location, and Crista Harris consistently provides excellent customer service. Whether my visit is for a routine oil change or having questions about warranty work, Crista is always incredibly helpful, kind, and patient. She listens attentively to any concerns I have and ensures that all my questions are fully addressed. I never feel rushed or even feel like just another customer in line. Her professionalism and warm demeanor always makes each visit a positive experience.
Business response:
Thank you for sharing your wonderful experience with Crista! We’re thrilled to hear that she consistently provides you with excellent customer service and makes each visit feel special. Your kind words about her attentiveness and professionalism are truly appreciated. We look forward to continuing to serve you and ensuring your visits remain positive!
Employees very cordial and was met promptly to start service. Service manager explained what was being done and time frame. Ride was offered if I was not waiting at location.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that our team provided you with prompt and courteous service. It’s great to know that the service manager kept you informed about the process and offered a ride. We appreciate your support and look forward to serving you again in the future!
Very good service Erica got me in less then an hour I was gone on my way
Business response:
Thank you for your feedback! We're thrilled to hear that Erica provided you with prompt service and got you on your way in less than an hour. We appreciate your support and look forward to serving you again in the future!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,397 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.