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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | Closed |
Drew was hands down the best! !! Thank you for everything!!! Very smooth process. Exceptional service!!
Business response:
Thank you so much for your kind words! We're thrilled to hear that Drew provided you with exceptional service and made the process smooth. We truly appreciate your feedback and are glad you had such a positive experience. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new vehicle!
Blake is good people! He understood my situation and got me approved. He kept his word!
Business response:
Thank you for taking the time to share your experience. We're glad to hear that Blake was able to understand your situation and help you get approved. It's always great to know that our team keeps their word and provides the support our customers need. We appreciate your trust and look forward to serving you again in the future.
Diana was so amazing! ! As a woman buying a car feels so overwhelming but she made the process so easy and really listened to my needs and wants. I actually had a good time through the whole process which is something I never thought I’d be able to say when talking about the car buying process
Business response:
Thanks for sharing your experience, Jasmine! We're thrilled to hear that Diana made your car buying journey enjoyable and stress-free. Your satisfaction is our priority, and we look forward to helping you again in the future. Enjoy your new ride!
I do apologize to Alex from car services I did mentioned I would put up a review when I have the chance. My apologies Alex. Will first of all thank you for going above and beyond. Keeping your words and the best part was the actions you took to get the most difficult job done. Big Red is doing amazing now. She A/C unit working well. I appreciate you all who took part in this small but big project getting it done. Also thank you to Jimmy or Jim I'm not sure whom I spoke with in services department. Thanks for all your great c... read more
Business response:
Eve, thank you for your kind words! We're thrilled to hear that Alex and the team were able to help with Big Red’s A/C unit. Your appreciation for their hard work and communication means a lot to us. We look forward to serving you again!
Extremely helpful very straightforward and honest on whole process with a quick turnaround extremely great full with sales team
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that you found our team helpful and straightforward. Your satisfaction is our priority, and we appreciate your recognition of our quick turnaround. Looking forward to serving you again!
This dealership is willing to working with their clients to try and find a good arrangement for the vehicles they are selling.
Business response:
Thanks for the awesome feedback, Oscar! We're thrilled to hear you had a positive experience with our team. We strive to create great arrangements for our clients and appreciate your support. Looking forward to helping you again in the future!
He was very patient and worked hard on my expected payment. Very professional and explained all warranty coverage
Business response:
Thank you for your feedback. We're delighted to hear that you had a positive experience. It's great to know that he took the time to work with you on your expected payment and provided a clear explanation of the warranty coverage. We strive to deliver professional and patient service, and we're glad we met your expectations. If you have any further questions, feel free to reach out.
They made the process smooth and simple. Ricardo was on top of everything and deserves recognition. He went above and beyond to help me finding me my first truck!
Business response:
Thank you for sharing your experience! We're thrilled to hear that Ricardo made the process smooth and simple for you. It's wonderful that he went above and beyond to help you find your first truck. We will be sure to pass along your kind words to him—he definitely deserves the recognition! We appreciate your business and are excited for you to enjoy your new truck. Please don't hesitate to reach out if you need anything in the future!
Salesman was great, manager was wasn’t so great. He was not in a good mood. It worked out in the end.
Business response:
Thank you for sharing your feedback! We're so glad to hear that your experience with the salesman was positive, and we truly appreciate your patience in working through the situation. We strive to provide a great experience for every customer, and your comments will help us continue improving. If there's anything further we can do to assist you, please don't hesitate to reach out! We're happy it worked out in the end, and we appreciate your business.
Town East Ford has a 4.4 star rating with 11,407 reviews.
Town East Ford is open now. It will close at 8:00 p.m.