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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,663 reviews
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tom's profile image
tom 
a year ago

Best buy experience I ever had and I have had many. Farle is one towneast must be very proud of 

Business response:

Thank you for your wonderful review! We're thrilled to hear that your experience was the best you've ever had. Farle is definitely a valued member of our team, and we’re glad to know he made such a positive impact on your visit. We appreciate your kind words and look forward to assisting you again! 

ervinsmith05's profile image
ervinsmith05 
a year ago

The guys did a wonderful job helping me me get a nice new truck. Jim Hall and Farle Lutian even called me the next day to see if I was enjoying my new vehicle. 

Business response:

Ervin, we’re thrilled to hear about your experience! Jim and Farle are dedicated to ensuring our customers are happy. Enjoy your new truck, and thank you for sharing your positive feedback! 

Dmrossum06's profile image
Dmrossum06 
a year ago

My experience at this dealership was amazing. The workers were super friendly and Jermaine made the purchase super easy and comfortable for it to be my first time purchasing a car with a car note. Highly recommend Jermaine! 

Business response:

We're thrilled to hear about your amazing experience and that Jermaine made your first car purchase so easy and comfortable! We appreciate your recommendation and are so happy you chose us. 

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runwaybuilder 
a year ago

Jimmy Henry was awesome. Highly recommend dealing with Jimmy and Cas. Clean and quick showroom 

Business response:

Thank you for your review and for highlighting Jimmy Henry and Cas! We're thrilled to hear that they provided great service and that you had a positive experience in our showroom. We apologize that your overall experience didn’t meet the 5-star standard that we strive for. Please contact Lance Smith at jsmith02@vtaig.com, and he’ll be happy to assist in addressing any concerns you may have. 

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Corey 
a year ago

Rafael demonstrated outstanding customer service and made a significant effort to ensure I received the best deal on my 2021 Ford Bronco Badland. I am very pleased with my purchase and appreciate his assistance. 

Business response:

Thank you for sharing your experience! We're so glad to hear that Rafael provided outstanding service and helped you secure the best deal on your Bronco Badlands. We appreciate your kind words and are thrilled you're pleased with your purchase. Enjoy your new vehicle, and we look forward to assisting you again in the future! 

Cherylkeel12's profile image
Cherylkeel12 
a year ago

Very efficient. Very clean. Jermaine Brown was an excellent sales consultant Blake Smithers was great business manager. They kept working till I was happy. I love my new suv. Thanks guys 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Jermaine and Blake took great care of you and that you're happy with your new SUV. We pride ourselves on providing efficient and clean service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out! 

anthonyd.903's profile image
anthonyd.903 
a year ago

We walked off the lot a happy customer with the truck we were looking for 

Business response:

We're so glad to hear that you found the perfect truck! Thank you for choosing us, and we're thrilled that your experience was a positive one. Enjoy your new vehicle, and we look forward to serving you again in the future! 

rhondamarkham3m's profile image
rhondamarkham3m 
a year ago

I love my Platinum Ford Explorer. Our sales guy was great. The only suggestion I would recommend is LESS HAGGLING. Put your best foot forward (offer) and shorten the time spent trying to come to terms. The amount of time spent at the dealership to come to terms was too long. We still left very satisfied and that is what matters. Overall, we really dealt with great people and I definitely would be a repeat customer. What's going to really seal the deal for repeat purchases is the service department, which I have not encounter... read more

Business response:

Thank you for your valuable feedback! We're so glad to hear you're happy with your Platinum Ford Explorer and had a positive experience with our sales team. We appreciate your suggestion about reducing the time spent negotiating and will certainly take that into consideration to improve the process. We're thrilled that you are satisfied overall and look forward to showing you the same level of service in our service department. We hope to continue to earn your trust for future purchases! 

hew254's profile image
hew254 
a year ago

The sale went smoothly. Farley went over the options on the inside of the truck. GHD demonstrated how to use the options we were unfamiliar with. Everyone was nice and friendly! 

Business response:

Thank you for your review! We're thrilled to hear that your sale went smoothly and that Farley and the team took the time to walk you through the truck's features. It's great to know that everyone was nice and friendly. We appreciate your feedback and look forward to assisting you again! 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,663 reviews. 

When is Town East Ford open?

Town East Ford is closed now. It will open tomorrow at 8:30 a.m.