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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Jon was great and explained the process perfectly. We would definately use his services again when we look for another vehicle.
Business response:
Thank you for your wonderful review! We're so glad to hear that Jon provided clear explanations and made the process easy for you. We truly appreciate your feedback and look forward to assisting you again when you're ready for your next vehicle!
Overall good buying experience, Jon worked hard to overcome some challenges in getting vehicle to us as promised.
Business response:
Thank you for your positive feedback! We're glad to hear that you had a good buying experience and that Jon was proactive in overcoming the challenges to ensure you received your vehicle as promised. At our dealership, we strive to provide excellent service and make the purchasing process as smooth as possible, so it's wonderful to know that Jon's efforts made a difference for you. We appreciate your trust in us and look forward to serving you again in the future!
I worked with both Isabel, and Farle, they were both amazing help in getting me exactly what I wanted. It’s all thanks to Isabel for letting me know when she had the perfect truck for me, and Farle helped seal the deal. We’ve gotten two trucks recently from this location, and worked with Isabel for both. She was nothing but kind and helpful, I would definitely recommend working with her.
Business response:
Thank you for sharing your positive experience with Isabel and Farle! We are thrilled to hear that they provided you with amazing assistance in finding the perfect truck. It's wonderful that Isabel was attentive enough to notify you when the right vehicle became available and that Farle helped finalize the deal seamlessly. We truly appreciate your loyalty in choosing us for your truck purchases and are delighted to know that Isabel's kindness and dedication made your experience exceptional. Your recommendation means a lot to... read more
This is the 2nd vehicle I have purchased from Town East and I am very pleased with the service I have received with both purchases.
Business response:
We are truly delighted to hear about your continued satisfaction with our dealership. Being a repeat customer is the ultimate compliment, and we deeply appreciate your loyalty. Our team works hard to ensure each customer has an exceptional experience, and your decision to return for a second vehicle purchase speaks volumes about the trust you have placed in us. We are committed to maintaining the high standards of service that have kept you coming back. Thank you for sharing your positive experience and for being such a valu... read more
Thank you to Cas R. , Isabel S. , Farle L., Lance Smith for the help on purchasing my escape
Business response:
We are truly appreciative of your kind words and grateful that you took the time to recognize our team members for their assistance during your Escape purchase. Cas, Isabel, Farle, and Lance clearly worked together to provide you with a positive buying experience. Teamwork is the cornerstone of our dealership, and your review highlights how our collaborative approach can make the car-buying process smooth and enjoyable. Each team member plays a crucial role in ensuring customer satisfaction, and we're proud that they were ab... read more
Thank you so much to Jim in the Service Department for recommending me to Farle when I was ready to trade-in my vehicle. This is now my 3rd purchase from Towneast Ford! They are truly amazing! Farle went above and beyond to ensure that I was able to get the vehicle I wanted at a price I can manage. Anuj and Cody in the Finance Dept made me feel comfortable and went out of their way to make this purchase as seamless as possible! I want to thank each of them for making my experience amazing from beginning to end! Working with ... read more
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with Jim, Farle, Anuj, and Cody. It’s fantastic to know that our team went above and beyond to make your vehicle purchase seamless and enjoyable. We greatly appreciate your loyalty as a repeat customer, and we’re delighted that you feel comfortable referring us to your friends and family. Our team works hard to create a positive and supportive environment for all our customers, and your kind words validate our efforts. Thank you o... read more
We had a good experience at Town East Ford! Thank you for everything Christian and Cas!
Business response:
Thank you for your positive review! We're thrilled to hear that you had a good experience. Christian and Cas are fantastic team members, and we’re glad they were able to assist you. If you have any questions or need help in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
Lutian is very helpful and kind. He is very knowledgeable on his field of work. Also he assist us delightfully. He answers our questions with outmost respect. He is a very kind person. I will recommend him to my other friends and families who are interested in buying cars.
Business response:
We're thrilled to hear that Lutian provided such helpful, respectful, and knowledgeable service! It's great to know that his approach made your experience enjoyable. Thank you for your recommendation—your trust means a lot to us, and we look forward to assisting your friends and family in the future!
Farle was excellent to work with from start to finish. Very respectful throughout the process.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience working with Farle. His respectful and attentive approach is exactly what we strive for in our customer interactions. It's fantastic to know that he made the process smooth and enjoyable for you from start to finish. We believe that exceptional service is key to creating lasting relationships with our customers, and it sounds like Farle truly delivered on that promise. We appreciate you taking the time to share your experien... read more
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,663 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.