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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
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Business response:
Thank you for your feedback! We're glad to hear that you had a great experience at Town East Ford. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
The dealership was very nice. Eddie was very helpful and very truthful. Ricardo helped us get everything ready to go, and was very nice and helpful. Even after the car was delivered to my house and had a few cracks on the windshield. They took care of everything. Awesome people to deal with!
Business response:
Thank you for sharing your experience! We're thrilled to hear that you had a positive experience at Town East Ford and that Eddie and Ricardo provided you with helpful and truthful service. It's fantastic that they went above and beyond to ensure everything was taken care of, even after the car was delivered to your house. We'll be sure to pass along your kind words to Eddie, Ricardo, and the rest of our team. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assist... read more
It was good service. Easy to schedule. Fast check-in. Smooth wait. A breeze to check out. Vehicle’s service looked good.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you had a good experience at Town East Ford. It's great to know that our scheduling process was easy, check-in was fast, and your wait was smooth. We're glad to hear that your vehicle's service met your expectations as well. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Non applicable. The service was great . Not much more to say. Great job! Great job!
Business response:
Thank you for your positive feedback! We're delighted to hear that you had a great experience at Town East Ford and that our service met your expectations. We appreciate your kind words and are glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
They were quick to find and fix the issue once the technician was assigned. Only thing that could make it better would be if they would wash the car before I pick it up.
Business response:
Thank you for your review! We're glad to hear that our team at Town East Ford was quick to find and fix the issue once the technician was assigned. Your feedback regarding washing the car before pickup is noted, and we'll strive to improve in that area. If you have any further questions or concerns, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!
Jim was really nice. He fixed my car in no time. Very accommodating and friendly
Business response:
Thank you for sharing your experience! We're thrilled to hear that Jim provided you with excellent service at Town East Ford and that he fixed your car in no time. Being accommodating and friendly is always our aim, and we're glad Jim was able to make your visit enjoyable. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future!
crista was amazing! she always gets me in and out, definitely recommend 5 stars forever!
Business response:
Thank you for your glowing review! We're thrilled to hear that Crista provided you with amazing service at Town East Ford and that she always gets you in and out quickly. Your recommendation and 5-star rating mean the world to us! If you need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Town East Ford’s service department is always helpful. Most people complain about how dealerships screw you out of your money but they have to understand that this is what keeps your vehicle in good condition. Money well spent.
Business response:
Thank you for your insightful review! We're glad to hear that you find our service department helpful and appreciate your understanding of the value of quality vehicle maintenance. It's wonderful to know you feel your money is well spent in keeping your vehicle in top condition. We look forward to continuing to serve you at Town East Ford!
Erica was very prompt and professional when I took my car in for routine maintenance. It was a pleasure working with her.
Business response:
Thank you for sharing your experience! We're delighted to hear that Erica provided prompt and professional service during your visit for routine maintenance. It's wonderful to know that working with her was a pleasure. We look forward to serving you again at Town East Ford!
Town East Ford has a 4.4 star rating with 11,668 reviews.
Town East Ford is open now. It will close at 8:00 p.m.