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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Visit went smooth. Jim took care of everything.Left truck and Jim called when truck was ready.
Business response:
Thank you for sharing your experience! We're pleased to hear that your visit went smoothly and that Jim provided excellent care throughout the process. We appreciate your business and look forward to serving you again at Town East Ford!
Town East Ford fixed the charging issue on my Mach-E EV, and the car is now charging again like a dream. Great job Erica Reeves and team, including the service manager and the Ford EV Certified service technician.
Business response:
Thank you for your fantastic review! We're thrilled to hear that we were able to fix the charging issue on your Mach-E EV and that it's now charging like a dream. Erica Reeves and our dedicated team, including the service manager and the Ford EV Certified service technician, are committed to providing top-notch service. Your satisfaction is our priority, and we're glad we could meet your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the f... read more
They were so kind they did everything they could to help me out! I really appreciate their work and what they did. They made me and my family so happy about my new car love it.
Business response:
Thank you for your glowing review! We're thrilled to hear that the team at Town East Ford went above and beyond to assist you and make you and your family happy about your new car. Your appreciation means a lot to us, and we're delighted that you love your new vehicle. We look forward to continuing to provide excellent service to you in the future!
Blake made buying my husband's truck such a breeze! Very grateful for him & the whole team at Town East Ford!
Business response:
Thank you for your wonderful review! We're thrilled to hear that Blake and the whole Town East Ford team made buying your husband's truck a breeze. Your gratitude means a lot to us. We look forward to serving you again in the future!
My service consultant was David McDonough at Town East Ford, Mesquite, Texas. I had a very pleasant interaction and it was a great experience. He was very nice, courteous and job was well done. Thank you and I do not regret getting my MPP renewed with Ford at Town East, Mesquite, TX. Thank you and will continue being one of your satisfied customer.
Business response:
Thank you for your detailed review! We're delighted to hear about your pleasant experience with David McDonough at Town East Ford. It's wonderful to know that you found him courteous and that the job was well done. We appreciate your continued trust in us and are glad you're satisfied with your MPP renewal. We look forward to serving you again and keeping you a satisfied customer!
KEVIN! That man was absolutely fantastic. Worked with us on getting a deal even when I had thousands of questions. He made my buy easy, even when I was difficult. Honest, excellent guy. Couldn’t ask for a better salesman.
Business response:
It sounds like Kevin went above and beyond to make your buying experience exceptional! It's fantastic to hear that he made the process easy and straightforward, demonstrating honesty and excellence throughout. Having a salesman like Kevin who's patient and accommodating can truly make all the difference. Thanks for sharing your glowing review!
The service was completed way faster than expected. Communication with the team was excellent. Timing was perfect. I highly recommend Town East Ford.
Business response:
It's fantastic to hear that you had such a positive experience with the service department! Having your service completed faster than expected and receiving excellent communication from the team speaks volumes about our efficiency and professionalism. Thanks for recommending us—here's to many more hassle-free visits in the future!
We had a great experience… Kevin and Blake worked with us… They were very nice and courteous… Made us feel welcome and wanted
Business response:
It's wonderful to hear that Kevin and Blake made your experience so positive and welcoming. Their friendliness and courtesy truly create a warm atmosphere, making customers feel valued and appreciated. Thanks for sharing your great experience, and here's to many more enjoyable visits to Town East Ford!
Blake went above and beyond to make the deal work for us! Made the experience very easy and comfortable, no pressure!
Business response:
It's wonderful to hear that Blake provided exceptional service and made your car-buying experience easy and pressure-free. Going above and beyond to ensure a smooth deal truly speaks to our dedication and professionalism. Here's to many miles of happy driving in your new vehicle!
Town East Ford has a 4.4 star rating with 11,668 reviews.
Town East Ford is open now. It will close at 8:00 p.m.