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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Awesome dealership and great customer service very helpful staff and good communication I would definitely go back again
Business response:
Thank you for the fantastic review! We're thrilled to hear you had an awesome experience with great customer service, helpful staff, and clear communication. At Town East Ford, we strive to make the car buying process as positive and informative as possible. We appreciate you recognizing our team's efforts. Knowing you would definitely come back again means a lot to us! Thank you again for choosing Town East Ford!
Let me start by saying, if you're in the market for a car and want an experience that's equal parts efficient and entertaining, look no further than Town East Ford. From the moment I put in an inquiry on the website, Karen, the internet manager, had us covered. She navigated the digital realm like a boss, ensuring everything was lined up and ready to roll. Then there's Brian, our salesman extraordinaire. Despite the constant interruptions from our 'over it' teens, he remained cool, calm, and collected throughout the entire p... read more
Business response:
This is an amazing review – thank you for taking the time to share your experience! It sounds like your car buying journey was truly exceptional, and we're thrilled to hear it was both efficient and entertaining. From Karen's initial online support navigating the web to Brian's expertise guiding you through car options, it seems our team delivered at every step. Finding the perfect car for your family is a big decision, and we're happy Brian's knowledge and patience helped you achieve that. Ozzy sounds like a real gem! His a... read more
Great service! thank you for the good deal we will be back for our next purchase.
Business response:
Thank you for choosing Town East Ford! We're happy to hear you received great service and a good deal on your purchase. Finding the right car at the right price is important, and we're thrilled we could help you achieve that. At Town East Ford, we take pride in providing exceptional service and competitive deals. We appreciate you noticing! Thank you again for your business, and we look forward to seeing you back for your next purchase!
Ricardo is the man to see. Took care of all of my questions. He gave me all of the information I needed about my new vehicle and took care of everything, even delivery. Top notch!
Business response:
We're thrilled to hear you had a top-notch experience! It sounds like Ricardo truly went above and beyond to answer all your questions, provide detailed information about your new vehicle, and ensure a smooth delivery process. At Town East Ford, we take pride in our customer service, and Ricardo exemplifies that commitment. Thank you for choosing Town East Ford, and congratulations on your new vehicle!
Mr David checked me in. He was very friendly and I enjoyed talking with him. Christa Harris service consultant checked me out. Everyone was friendly and the place was clean and nice. I will continue to used Town East Ford for my repairs.
Business response:
Thank you for the fantastic review! We appreciate you choosing Town East Ford for your repairs, and we're thrilled to hear you had a positive experience. It sounds like David, our service advisor who checked you in, made a great first impression with his friendly demeanor. We appreciate you mentioning your enjoyable conversation with him. Christa Harris, the service consultant who checked you out, is another example of the friendly team we have here. At Town East Ford, we take pride in creating a welcoming and clean environm... read more
Completely satisfied with the service i received so far car is running smoothly so I’m good.
Business response:
We're delighted to hear you're completely satisfied with the service you received! Knowing your car is running smoothly is fantastic news. Thank you for taking the time to leave a review - it means a lot to our team. We're always here to help!
I'm very happy with the service mainly with the guy Jim artrip him is to helpful I highly recommend
Business response:
Thank you for your positive feedback about your experience! We are happy to hear that Jim was helpful during your visit. We look forward to seeing you at your next service visit!
They took very good care of the vehicle problems I was concerned about. An oil change, fuel filter replacement and they took care of a recall item I was not aware of.
Business response:
Thank you so much for the positive review! We're thrilled to hear that our service team took good care of your vehicle. It sounds like they addressed all your concerns, including the oil change, fuel filter replacement, and the recall item. We're glad we could help! Knowing about potential recalls is important for your safety. We strive to stay up-to-date on all recalls and proactively address them when your vehicle is in our service bay. Thank you again for choosing Town East Ford for your service needs. We look forward to ... read more
Under promised, over delivered. Great service, Worked hard to get me financed and rolling to meet appointment
Business response:
Thank you so much for the fantastic review! We at Town East Ford pride ourselves on exceeding expectations, and it sounds like that's exactly what our team did for you with your car buying experience. "Under promised, over delivered" is a great way to describe what we strive for! We're thrilled to hear our sales department worked hard to get you financed and on the road in time for your appointment. Thank you again for choosing Town East Ford! We look forward to seeing you again in the future.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,447 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.