Town East Ford

Business response:

Thank you for the fantastic review! We're thrilled to hear that our team was helpful in securing the deal you wanted and needed for the exact truck you had in mind. At Town East Ford, we strive to understand your needs and budget to find the perfect vehicle for you. It sounds like we achieved that in this case! We appreciate you mentioning that you got the deal you wanted – finding a vehicle at the right price point is important. Congratulations on your new vehicle! We look forward to seeing you again soon at Town East Ford ... read more

Business response:

Thank you for the positive review! We're thrilled to hear that your service experience with Erica was excellent and that you didn't have a long wait. At Town East Ford, we strive to provide efficient service with minimal wait times, and it sounds like we achieved that for you. We're especially grateful for mentioning Erica by name and recognizing her positive contribution to your visit. We'll be sure to pass your kind words on to her – she'll be delighted to know her efforts are appreciated! Short wait times are a priority f... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that you consider it the best service you've ever had at a Ford dealership, and that Raul was amazing to work with! At Town East Ford, we strive to provide exceptional service that exceeds expectations, and it sounds like we achieved that for you. We're especially grateful for recognizing Raul by name. It's always rewarding to hear positive recognition for our team members. We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are t... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that your recent service experience was professional, fast, and overall positive. At Town East Ford, we strive to make the service process convenient, efficient, and friendly, and it sounds like we achieved that for you. Our team is committed to providing a courteous and knowledgeable experience. We understand your time is valuable, and getting you back on the road quickly is a priority. Our online scheduling system and friendly staff aim to make booking service appo... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that your recent service experience was excellent, and that Jim provided his usual outstanding service. At Town East Ford, we strive to provide exceptional customer care and efficient service, and it sounds like we achieved that for you. We're especially grateful for you mentioning Jim by name. It's always rewarding to hear positive recognition for our team members. We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciat... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that you consistently have a positive experience when you call to schedule service, and that Jim and Tyler are helpful in getting you taken care of. At Town East Ford, we strive to make the service appointment process convenient and efficient. It sounds like Jim and Tyler are doing a great job! We appreciate you mentioning them by name – recognizing outstanding service from our team members is important to us. We'll be sure to pass your kind words on to Jim and Tyler... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that you've consistently had a positive service experience and that your truck is being kept in top condition. At Town East Ford, we take pride in providing exceptional service, and your kind words confirm our commitment. We're especially grateful for you mentioning Jim by name and recognizing the outstanding service he provides. It's always rewarding to hear when a specific team member makes such a positive impact. We'll be sure to pass your kind words on to Jim – h... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear you were very well taken care of during your visit. Knowing you'd recommend us over and over again means a lot to our team. At Town East Ford, we strive to provide a positive and memorable experience for every customer, and it sounds like we achieved that for you. We appreciate you being a promoter of Town East Ford! 

Business response:

Thank you for the positive review! We're happy to hear that your vehicle received thorough care during its recent service. Our goal is to ensure your vehicle leaves our shop in top condition, and we're glad we achieved that for you. At Town East Ford, we take pride in providing comprehensive and high-quality service. We appreciate your confidence in us, and we look forward to seeing you again for your next service appointment.