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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I had very good experience recently in Toyota of Kirkland. Staff Jennifer is my service representative who is very friendly and professionaly. She carefully listened my request and respond back quickly. I will come back again for my next service.
After 2 years of taking my Toyota Corolla here for service, I'm done. Yesterday, I came in for a 90k service. They called and told me I needed more than $3000 in repairs. They said I had multiple oil leaks to include a timing cover reseal. I had never seen oil leaks and questioned why 3 months earlier the car they've always serviced suddenly needed so much work. Today, I took my car somewhere else and they confirmed what I suspected, my car did not need the work done. Instead, it's a $500 repair. So disappointed in Toyot... read more
Used their service twice - 35K and 40K without any issues.
These people held onto my friend's Tacoma for months to do a recall service. After that, they crashed it on a test drive. Further more, they aren't willing to pay for it, just offer the KBB value towards a new one off their lot. Just horrible. Thousands of dollars and months wasted.
These people held onto my friend's Tacoma for months to do a recall service. After that, they crashed it on a test drive. Further more, they aren't willing to pay for it, just offer the KBB value towards a new one off their lot. Just horrible. Thousands of dollars and months wasted.
Crash my friends truck and then he is still making payments on the truck while in service????? Then the only response you give him is a KBB price for a new truck? Sorry horrible customer service take action Toyota of Kirkland! No way someone would feel comfortable buying or taking a truck in to service with you guys!
DANG! LOOK AT ALL THE BAD REVIEWS! WELL.. HERE IS ANOTHER!
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.2 star rating with 6,536 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is open now. It will close at 9:00 p.m.