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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
If you're looking to buy a car from this dealer I encourage you to reconsider. I went in on Friday 1/4 to look at a Honda HRV. They suggested $4k+ of add ons and gave me finance options of 60, 72 and 84 months @ an interest rate of around 7% (which is pretty high for my credit rating). After negotiating and mutually agreeing on a cash price I made an appointment to come in today at noon. I wanted my dad to take a final look at the car before signing. When we came in today, I was told the car was at a sister dealer becau... read more
when you buy a new car and have to wait longer then told then have them not give you what you ask for on extra warranties then that what happens
Summary: Absolute wast of time and money. Poor customer-focused service, lack of organization, frustrating communication. Dropped my car for the second time since noise coming from the exhaust pipe was not fixed the first time, and also for service. The service technician called me mid-day to inform me that evaluation needed to be conducted but that I would need to pay for it, for which I asked her to proceed. I then had to call her at 5:30 pm since I didn't hear anything back again. To my surprise, inspection was still ... read more
Worst customer service ever. I had to get one thing fixed and they kept ordering wrong piece and had to make 5 trips. On my 4th trip they said it is all done and ready to go but when I checked it was not done. After asking they said that they fixed wrong one. Service guy said that he will add a note and as a courtesy they will do a full detailed cleaning for free. When I went this morning to get the car fixed again and upon confirming they said that there is no note added and I cannot give you free $200 worth of clean... read more
Stop spamming my page with your crappy car deals!
Called service to get appointment to replace headlight bulb. Asked price and was told it would be $10 and no labor charge which was great. I bought my car from them and have had it serviced here for 10 years. I bring it in and they insist on charging me $145.00 !! They just lost a loyal customer.
I have been bringing my 2005 Toyota 4 Runner to TOK for almost 10 years. The two service managers I have used most often are Linda Pike and Thom Klein. They both provide excellent service and communication.
Beautiful location, new store, lots of knowledgeable people to help.
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.2 star rating with 6,536 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is open now. It will close at 9:00 p.m.