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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Wrecking people’s vehicles and then not repairing them to profit off the sale of a replacement truck!!! That’s just shameful. I hope Toyota pulls there name off your disgusting dealership.
3 hours for a simple oil change is unacceptable. Horrible service. I finally had to go ask after 2 hours what the hold up was. No real answer.
Service Department sucks Big Time
https://www.reddit.com/r/Seattle/comments/fdoekv/corona_virus_at_toyota_of_kirkland/
RecommendedSolid service work, friendly team, and a really nice lounge to hang out in while you wait.
Their Internet sales director told me that I am wasting his time because I asked to give details on both lease and purchase. So not to waste his time any further, I finalized deal with another dealership next day. This dealership has history(Google it) and staff needs some really good training.
Poor Customer Service and inflated prices well above Toyota. com MSRP prices.
I took my 2018 4runner in because the standard maintenance light came on and then my windows stopped working and the electronics would flicker on and off. They told me I needed a new battery and terminal cables. Paid over $350. A week later my car was constantly dying on the road and wouldnt start back up w/o a jump. Took it back in and they said that I must have gotten the 1 in a million bad batteries. They also said if the problem comes back or anything else happens it will be expensive because my car wont be under warrant... read more
The worst customer service. This is second time in last one year. I went there for general service and they identified that water pipe is leaking. So, suggested me to replace. It cost me $850. First time, i went for general service they said all good. The next day my car battery went down and they said i need to replace it. It cost me $400. I realized one thing with Toyota of Kirkland is that instead of keeping your car in a good condition they always try to break something and wants to pull money from your pocket. I now dec... read more
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.2 star rating with 6,536 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is open now. It will close at 9:00 p.m.