This profile has been claimed by the business owner or representative.
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Not only are they rude on the phone, but they crashed my friend's Tacoma and refuse to rectify the situation. Take your business to a copy-paste dealer elsewhere.
Just wanted to shout out to Toyota of Kirkland in Washington state. After they forgot to reattach my drive line in my 2016 correctly during the rear differential gasket repair, then failed to diagnose the problems it caused for two months while they held onto my truck. (Replaced the differential, drive line and transfer case to fix the knocking noise). They crashed it on a test drive. After not having my truck for 3 months they're refusing to compensate me in any way. In the meantime I continued to make payments on it and ma... read more
Perfect example on how not to treat a customer. The most important part of keeping a customer is after the purchase and you guys clearly don’t know how to do it. Btw do the right thing for Boris!!!
Did my boy dirty real dirty like my sister...left drive shaft loose and wrecked the truck on a test drive...
Worst dealership that cares for their customer they need to shut down immediately until they can fix their problem internally and own up to their mistakes they've caused for customers
Toyota of Kirkland has a 4.2 star rating with 6,537 reviews.
Toyota of Kirkland is closed now. It will open tomorrow at 8:30 a.m.