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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I’m glad that the Toyota dealer I got my Tacoma from has made it right for me when I had a problem. How they are handling this issue is totally unacceptable. Service held a buddy's truck for three months unable to fix the issue and then crashed it while test driving it. They say it's not their problem and refuse to compensate him other then giving him the KBB value (despite him paying for the last three months and not having it) and upselling him to a new truck. Completely despicable.
I’m glad that the Toyota dealer I got my Tacoma from has made it right for me when I had a problem. How they are handling this issue is totally unacceptable. Service held a buddy's truck for three months unable to fix the issue and then crashed it while test driving it. They say it's not their problem and refuse to compensate him other then giving him the KBB value (despite him paying for the last three months and not having it) and upselling him to a new truck. Completely despicable.
Cannot believe how this dealer treats their customers. Most definitely glad this is not the dealer in my area. Had my dealer crashed my truck, it would already have been at a body shop for repair before they called me. Completely unacceptable, they should be ashamed to call themselves a Toyota dealer.
Treat your customers better. I find it unacceptable.
Terrible customer service. Stay away at all costs.
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.2 star rating with 6,537 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is closed now. It will open at 8:30 a.m.