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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I've been taking my Toyotas to Toyota of Richardson for many years. I have developed a strong relationship with my service advisor, and we discuss every aspect of maintenance and repair for my cars. He knows I am a customer for life, so there's no upsale push, which is nice.
Business response:
Thank you for taking the time to share such a wonderful reflection of your experience with us! It is truly meaningful to hear that you have trusted us with your Toyotas over the years and that you have built such a genuine, lasting relationship through that time. Long-term relationships like yours are at the heart of what we strive for honest conversations, personalized care, and service that puts your needs first. We look forward to continuing to be your trusted service destination for many more years to come. Your loyalty ... read more
Excellent services ce and clear coat chemical treating.
Business response:
Thank you for your wonderful feedback about your recent service experience. We're delighted to hear that you were pleased with both our service quality and the clear coat chemical treatment. Your positive review means a great deal to our team, and we truly appreciate you taking the time to share your experience. We're committed to maintaining the high standards of service that made your visit a success, and we look forward to continuing to serve youfor years to come.
easy per usual. team is always kind. not a fan of your BDC.
Business response:
We are utterly delighted to hear that your experience with us was easy and that you find our team consistently kind. Your recognition of our staff's friendly approach means so much to us, and we truly value customers like you who take the time to share positive feedback about their visits. We understand your concerns regarding the BDC and appreciate you bringing this to our attention. Your honest feedback helps us identify areas where we can continue to improve our service delivery across all departments.
Courteous service, mid-week discount
Business response:
Thank you for sharing your positive experience with us! We are delighted to hear that you found our service courteous and that you were able to take advantage of our mid-week discount. Your satisfaction is incredibly important to us, and it's wonderful to know that we met your expectations. We truly appreciate you taking the time to share your feedback. Your kind words motivate our team to continue providing the high-quality, professional service that our customers deserve. Thank you for choosing us for your automotive needs... read more
Drives like new. Addressed all issues due to mileage. Customer concerned with a little shimmy on brakingtook it back and resolved.
Business response:
Thanks for taking the time to share your experience. We're thrilled to hear that your vehicle drives like new and that we were able to address all the maintenance items related to your mileage interval. We especially appreciate you mentioning how we handled your braking concern. At Toyota of Richardson, we understand how important it is that you feel completely confident in your vehicle's performance, and we're glad our team could resolve the shimmy issue to your satisfaction. Your trust in bringing the vehicle back to us me... read more
Clean inside and out after visit
Business response:
Thank you for your wonderful feedback! We're delighted to hear that your vehicle left our service department looking pristine both inside and out. Your satisfaction with the cleanliness and attention to detail we provide is exactly what we strive for with every vehicle that comes through Toyota of Richardson. We truly appreciate you taking the time to share your positive experience. It's feedback like yours that motivates our team to maintain the high standards of care and service that every customer deserves.
Thanks, great service team. Would recommend.
Business response:
We are overjoyed to hear about your positive experience with our service team! Your recommendation means the world to us and reflects our commitment to providing exceptional service to every customer. Thank you for taking the time to share your feedback and for choosing Toyota of Richardson. We're delighted that we could meet your expectations and look forward to continuing to serve you with the same level of excellence.
Reliable service at affordable price.
Business response:
We greatly appreciate your feedback about our reliable service and affordable pricing. It means so much to us to know that we're meeting your expectations. Your trust in our service department is something we never take for granted, and we're committed to continuing to provide you with the dependable, cost-effective automotive care you've come to expect. Thank you for taking the time to share your positive experience with others.
Great experience. Coming back next time!
Business response:
We are ecstatic to hear about your wonderful experience! It's truly rewarding to know that we provided the level of service and support that made your visit memorable. We look forward to welcoming you back for all your future automotive needs. Thank you for choosing us and for taking the time to share your positive feedback!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.