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Trattoria Dell'Arte
- Restaurants
- New York, NY
About this business
Location details
900 7th Ave, New York, NY, 10106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 11:00 p.m. | |
| Wed | 12:00 p.m. to 11:00 p.m. | |
| Thu | 12:00 p.m. to 11:00 p.m. | |
| Fri | 12:00 p.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
The meal was excellent as always! The prix fixe lunch menu is great, the cannolis were delicious. Johnny was a great server….would definitely eat here our next time in NY!
Big clean and spacious restaurant with booths and tables. Interesting wall art. Friendly staff with good service. But the food is quality and excellent.
Business response:
We're glad you enjoyed our spacious atmosphere, unique décor, and friendly service. Most importantly, we're thrilled that you found our food to be high-quality and excellent. Thank you for choosing Trattoria Dell'Arte. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
We felt slightly rushed at the beginning, but the meal and service was excellent
Business response:
While we regret that the beginning of your meal felt slightly rushed, we are very glad that the overall service and food turned out to be excellent. Your feedback is helpful, and we will work with our team to ensure a more relaxed pace from the moment our guests are seated. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
I was very sad to see the RedEye Grill close. It was our favorite place in NYC, so we went here instead. I have been to this restaurant three times, and this is the only time I was disappointed. An appetizer arrived cold, salmon had to be returned because it was undercooked. Twice a server tried to give us someone else’s meals. (?) Unfortunately, don’t think we’ll be back soon.
Business response:
We're truly sorry to hear that this visit didn't live up to the positive experiences you've had with us in the past. We apologize for the issues with your meal and service, as this is not the standard we strive to provide. We appreciate you bringing these concerns to our attention and hope you'll consider giving us another opportunity to provide the experience you know and expect. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
First and foremost, the service by our waiter Jason and the rest of the staff was top notch! There’s not a single aspect of the meal I didn’t enjoy. We ordered prosciutto & burrata & a loaf of bread with garlic spread as appetizers. Common items, but very well done. Jason offered their Old Fashioned as a cocktail - “the best in town,” he said. I think he was right! For main courses, I had the duck confit special & my wife had chicken Milanese. The duck was incredible. It was served with thinly sliced fresh jalapeño peppers —... read more
Business response:
We’re thrilled to hear you had such a memorable dining experience! It’s wonderful to know Jason and our team provided exceptional service and that you enjoyed your meal from start to finish. We’ll be sure to share your kind words with Jason, and we’re so glad to hear you’ll be dining with us again. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Was surprised that we were placed in a very tight corner table when the rest of the restaurant was empty. I refused the first few tables that were offered on the bar area which wasn’t air conditioned since open to the patio. I used to be a regular at this restaurant and hosted private room events there. The restaurant isn’t the same.
Business response:
We’re sorry to hear your visit did not meet your expectations. We understand how important comfortable seating is to the overall dining experience, and we regret that your table assignment left you disappointed. We appreciate your longtime support and your feedback, which will be shared with our team as we continue working to improve the guest experience. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Jeff and his staff are always fantastic, and the food is the best, most delicious, and the best presentation
Business response:
We’re thrilled to hear that Jeff and the team continue to provide a fantastic experience. It’s wonderful to know that you enjoy the food, presentation, and the care our staff puts into every visit. We appreciate your kind words and look forward to continuing to deliver memorable dining experiences. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Had a great dining experience with our waiter, Joseph from Brooklyn! Food and ambiance were also fantastic. Would definitely go back.
Business response:
We're delighted to hear you had such a great dining experience! We'll be sure to share your kind words with Joseph, and we're so glad you enjoyed the food and ambiance. We look forward to seeing you again! Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Excellent restaurant! However, when I made the reservation on OpenTable, I noted it was my wife's 50th Birthday celebration. There was no acknowledgment it was her Birthday from the restaurant, so I was very disappointed.
Business response:
We're glad to hear you enjoyed your experience with us, but we're sorry we missed the opportunity to acknowledge your wife's 50th birthday celebration. We understand how special occasions like this are, and we apologize that we didn't make the moment feel as memorable as it should have. We appreciate you bringing this to our attention to help us best serve future guests, and we hope to welcome you back in the future. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Frequently asked questions about Trattoria Dell'Arte
How is Trattoria Dell'Arte rated?
Trattoria Dell'Arte has a 4.3 star rating with 14,086 reviews.
When is Trattoria Dell'Arte open?
Trattoria Dell'Arte is open now. It will close at 11:00 p.m.