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Trattoria Dell'Arte
- Restaurants
- New York, NY
About this business
Location details
900 7th Ave, New York, NY, 10106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 11:00 p.m. | |
| Wed | 12:00 p.m. to 11:00 p.m. | |
| Thu | 12:00 p.m. to 11:00 p.m. | |
| Fri | 12:00 p.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
It was just okay in terms of the overall experience but priced in line with one offering a far better one in terms of ambiance food and service.
Business response:
We are glad our pricing felt competitive, but we are sorry to hear that the ambiance, food, and service fell short of what you expected for that price point. We hold ourselves to a high standard and appreciate your input as we work to elevate the entire guest experience. We hope to have the chance to deliver a much better visit in the future. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Very crowded and loud. Make a reservation. Seated immediately food was good. I had the Lamb Osso Bucco and my friend had the short rib pasta. We had the fried artichoke appetizer. It was interestingly done and all the leaves and the heart was edible. Our server was quite responsive and described the meal exactly as it was presented. Prices a bit high but expected.
Business response:
We’re glad you enjoyed the food and attentive service, especially our Lamb Osso Buco and fried artichokes. We appreciate your feedback regarding the lively atmosphere and pricing, and we hope to provide another enjoyable dining experience. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Always a pleasure to dine here, as we are treated as friends even though we visit rarely, living 2000+ miles away.
Business response:
We’re delighted to hear you feel like part of the family whenever you visit! Making every guest feel welcome, no matter how far away they call home, is what hospitality is all about. We hope to serve you again the next time you’re in town! Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Everything went very well. All marks were hit. Very enjoyable dinner. Next time we hope to have time for a more leisurely dinner. We had Carnegie Hall tickets. Timing was perfect
Business response:
We're thrilled to hear that everything hit the mark and that we helped you get to Carnegie Hall right on time. We look forward to hosting you for a more leisurely dinner on your next visit! Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Overall it was positive. My comparison didn't care for her Caesar salad but her cavatelli with short rib ragu was hot, tasty and well prepared. My carbonara was also good. Hot, tasty and the spaghetti was prepared well. Other than the Caesar salad, which is not recommended, the food was good and I would eat there again.
Business response:
We are thrilled that you enjoyed the cavatelli with short rib ragu and carbonara, and that you would eat with us again! We apologize that the Caesar salad missed the mark, and we appreciate your feedback as we continuously work to refine our menu. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
It was such a special treat that our family of 8 were given a private room for our dinner. The service was outstanding and the food was absolutely delicious! Everyone had a memorable time, as we could be ourselves and converse easily in the quiet room. Since it was our last night to be together for awhile, it was a gift! Thank you so much!!
Business response:
We are thrilled that hosting your family in a private room made your last evening together so special! It is wonderful to hear that the outstanding service, delicious food, and quiet atmosphere allowed everyone to relax and create great memories. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Everything waa excellent. The service by Benjamin was an extraordinary one. He did an outstanding job.
Business response:
We are thrilled to hear that everything was excellent during your visit! Benjamin is a wonderful part of our team, and we will be sure to pass along your kind words to him for providing such extraordinary service. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Food was excellent- very slow service. Felt they were understaffed
Business response:
We’re glad you enjoyed the food, but we’re sorry the service was slower than expected. We understand how staffing challenges can impact the dining experience and appreciate you sharing your feedback with us. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
We needed to make a show and had to rush through dinner because the time between appetizers and main course was too long. Our plates were left on the table too long for that period also. We made sure that the waiter knew we needed to be out the door in 20 min and then rushed through the main course and were served the dessert immediately. We basically had to left the dessert behind because we had no room for it. We took the pre fix meal plan.
Business response:
We apologize that delays between courses disrupted your pre-theater timing and forced you to rush. Timely pacing is essential—especially for a prix fixe show dinner—and we are addressing this with our kitchen and service teams. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
Frequently asked questions about Trattoria Dell'Arte
How is Trattoria Dell'Arte rated?
Trattoria Dell'Arte has a 4.3 star rating with 14,297 reviews.
When is Trattoria Dell'Arte open?
Trattoria Dell'Arte is closed now. It will open at 12:00 p.m.