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1437 N Jones Blvd, Las Vegas, NV, 89108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
I have been a loyal customer with this fine establishment for a few years now spending a few hundred dollars a month at the Jones location. In the OVER TWO YEARS that I have patronized your business I have come to build a friendly and jovial rapport with your staff. Every month for the past two years I take advantage of your matrix ripper 2 for 1 deal usually buying 2-4 of them. This morning, I put my order in as usual and it seemed fine. Later that morning I checked my order status and it stated the order had been "dismiss... read more
Im a fairly new customer at tree of life on Jones Blvd in Las Vegas, Nevada. The employee who claimed to be the store manager, Makayla, has been overtly rude to me the last few times I've come in on her shift. There are a couple other employees who are very nice and helpful, but Makayla has horrible energy and even worse customer service. In general, most employees look miserable and are unfriendly at this location on Jones Blvd. As someone who just wants to buy weed to relax from all the stress of life, I don't appreciate b... read more
Business response:
Hi, B M. We sincerely apologize for the issues that you experienced recently, we take all feedback seriously and will speak with our managers about this incident. We hope you'll come back soon and see us again soon though!
i come in every tuesday to get the bogo full gram ripper carts, came in today and i guess they don't do it, want you to get the 850mg ripper disposables. bullshit
Business response:
Hi, Michael. We're sorry that we didn't have the Matrix carts for you today, we'll work with our vendors to make sure we get some more stock soon. We hope you come see us again soon next Tuesday for our Matrix deals!
Im a loyal customer to this spot I came in to get 2.5 ounces of the deal for Rythm and good green for 199 I asked the sellers if they had any of the rythm and they said no that they didn't so I didn't want to miss out on the deal so I ended up getting a strain from good green come to find out I get home and they updated the online buyers list now they got all Rythm products now that they sold me all that they said they got so now I'm sitting on a bunch of good green flower because they didn't want to sell me the Rythm stra... read more
If you enjoy paying top dollar for garbage that should have been composted during the Obama administration, then this is your spot. The product I was sold was a pathetic, fossilized relic, roughly TWO YEARS OLD. It didn't belong in my hand; it belonged under a glass case in a historical exhibit labeled 'Things People Should Never Try to Smoke.' But the real horror show wasn't the stale product--it was the encounter with the so-called "management." I had the displeasure of dealing with a RUDE, FAT, OLD lump of indifference wh... read more
Business response:
Hi, Lilly. We apologize for the recent experience you had at our store, and will be taking your comments into consideration for future training opportunities.
I have always loved doing business with Tree of Life, until today. At 5:22 PM I placed a delivery order. Somehow the tracking disappeared from the app and a few hours went by. I called and spoke to a clerk who assured me the delivery would be this evening. I checked my phone and the order had been cancelled. So I called and was told they had no delivery people available. So I go back on the website and big surprise. The items I ordered are no longer available or not on special any longer. Their attitude left much to be desi... read more
Business response:
Hi, S.B. We're sorry that you experienced issues with your delivery order, we'll be working with our third-party delivery partner Hytiva to find out what went wrong with your order. We take customer feedback seriously, and hope you'll visit us again soon so we can make things right!
Checked in to my pick up spot. Took over 15 mins to greet me. Then decided to take a pick up order that arrived way after me. No apologies from the clerk; the poor rating this dispensary is not surprising.
Business response:
Hey Anthony, we are disappointed to hear about the wait and service order mix-up. We're going to take your comments into consideration and help train our team members to improve. We hope to see you in again to make things right!
This was my first time visiting Tree of Life Dispensary, and unfortunately, it will also be my last. I purchased a vape device that turned out to be defective just two days later. When I came back to the store expecting a simple exchange or some kind of resolution, I was told they wouldn't replace it. No support, no accountability -- just a flat refusal to help. As a new customer, this was a terrible first impression. Most reputable dispensaries stand behind their products, especially when issues are reported within a couple... read more
Business response:
Hi, Lauren. We're deeply sorry about the inventory issue that you experienced, we definitely stand behind our products and typically offer returns for defective units. Please come in again and talk to one of our managers for a better solution, we hope we can make this right for you!
Horrible customer service people will literally cut in front of you and the store will do nothing about it and help them first even though you were there waiting before them. No respect.!
Business response:
We're sorry to hear about people cutting in line Benjamin. We hope you visit us again so we can help make it right!
Tree of Life Dispensary Las Vegas has a 4.4 star rating with 1,715 reviews.
Tree of Life Dispensary Las Vegas is open now. It will close at 11:00 p.m.