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1437 N Jones Blvd, Las Vegas, NV, 89108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Bud tender Taylor (male) was one of the worst bud tenders I have EVER come across. It being my first time in said dispensary, really doesn't help either. I walked in and from the jump he had a nasty attitude and seem to not want to speak. One of his coworkers had to chime in and help. His display of "customer service" is an absolute embarrassment to the establishment.
Business response:
Apologies for any inconvenience caused. We value your input and feedback. Thank you for reaching out.
1st... I ordered online and with in the hour it took me to get there they sold out of what ordered online. Wasted my time. 2nd time I ordered online, they said the wording online was wrong and that deal isn't ringing up on their computer EVEN THOUGH IT SAID IT ONLINE! They wouldn't honor the deal. There are MUCH better dispensaries with much better staff and deals in the Valley. Dont let them waste your time.
Business response:
We are disappointed to hear about your experience. We're looking into the matter and seeing what we can do to remedy this issue. Thank you for bringing this to our attention.
I used to be a very good customer here. Then the owner or whoever started hiring people started hiring really really low quality people who will give you sarcastic answers, and give you attitude when you are trying to give them a tip. What kind of backwards employees will be sarcastic if you're going to give them a tip? I was their best customer not anymore. Let's go to Green.
Business response:
We are sorry to hear about your experience at Tree of Life Dispensary Las Vegas. We're constantly trying to improve, and will take your feedback to management to do just that!
I've been going to this store for a few months. The first few time were fine. You would think the people working here would give proper and kind customer service because they are in a customer service position. Not here, this has got to be the worst store I've ever come to or just encountered. The staff here do not acknowledge that they are the face of the medicine they are providing. I don't know if it's because after 4-5pm lead management leaves and these people start acting like clowns at work or what. Curbside pick up ... read more
Business response:
Please accept our sincere apologies for the negative experience you had at Tree of Life Dispensary Las Vegas. We strive to improve based on your feedback, and will relay this to our managers. Thank you for bringing these issues to our attention.
Don't bother with online pick up. You'll still end up waiting 20 minutes BUT other online pick ups get to go before you
Business response:
We apologize for falling short of your expectations. We'll work with our management staff to take your feedback and work to improve in the future!
Some of the workers our cool & the others don't like their job. it's always 2 windows open. They need to hire more people. Having 18 people wait with only 2 windows open can get very overwhelming
Business response:
We're disappointed to hear about your experience. We understand the wait times can be frustrating. Please come back and visit us soon so we can make this right!
I have been going to only here for about a year or so I think... in the last few months the customer service and the product are both bad... and getting worse. I personally will no longer go here. They wouldn't even exchange their bad product (pre-rolled was VERY loose and falling apart and only I made it 5 steps out the door and went back in) The Products are very weak now, and all numbers are low. The new employees and some of the senior ones do not care and it's very noticeable, and several have said they don't like worki... read more
Business response:
Thank you for your review. We deeply cherish your feedback on our customer service and products, and hope to see you again soon!
Been coming here since they opened product is mediocre at best service is always slow now sometimes they accept your us sometimes they don't is just a weird service Sorry I was a loyal customer but since tonight I think I will go somewhere else ..the
These people are fake. What's the point of acting like you care, replying to reviews and ignoring when reaching out. Sent the business a message ,only fot them to read and ignore my message. Terrible customer service all the way around. They ignore emails and messages. They do not care to address my issue. Just don't come on here pretending like you care,coward.
Business response:
We're concerned to hear about your experience. We'll speak to the manager on duty and find out more about this situation.
Tree of Life Dispensary Las Vegas has a 4.4 star rating with 1,632 reviews.
Tree of Life Dispensary Las Vegas is closed now. It will open at 8:00 a.m.