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Tree of Life Dispensary Las Vegas
- Cannabis Dispensaries
- Las Vegas, NV
About this business
Location details
1437 N Jones Blvd, Las Vegas, NV, 89108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Staff lacks sense of urgency and attention to detail. Didn't receive my curbside order until 20 minutes after my scheduled pick up time. Also I tried to get the 2 for $40 cart deal and they charged me full price after being slow. I wouldn't shop here again or recommend this place to my friends.
Business response:
Your concerns are noted. We appreciate your comments and will address the issues mentioned, and will strive to improve. Thank you for sharing your feedback.
Clarify the relationship between charity management/boards and TOL ownership. Seriously consider and pursue employee relations/unionization. Be more competitive regarding pricing and products. Increase or develop new customer incentives such as senior, medical and other discounts/specials. The recent customer appreciation day was a good step in that direction.
Business response:
We're glad that you enjoyed our recent Customer Appreciation Days, we're always striving to improve our offers and experience! We'll continue to add new deals and progams for the Vegas community we serve.
Customer service is absolutely horrible , went in on march 11 around 9:30 and the young lady at the counter was very rude and disrespectful with very snarky comments and attitude , I have never entered a dispensary and felt so disrespected in my life . The amount of discrimination and racism i encountered was absolutely absurd. I was told to leave due to my racial status and as I left the young lady continued to make snarky comments to my partner . I drove all the way to a different dispensary and got helped immediately with... read more
Business response:
We sincerely apologize for the problems with your transaction, we'll take your comments to our management and see how we can improve for the future.
They discriminate against immigrants. Worst part is both the front desk guys had stupid looks on their faces unable to tell me why they don't take my ID I've used here for YEARS, just that they suddenly DONT. Sad.
Business response:
We take your feedback seriously, and will use it for process improvement and future employee training. We hope you come in again and give us another chance!
Kevin the bud tender is rude and unpleasing to be helped by. Horrible customer service and doesn't know how to interact with his customers. On the other end this dispo is great and the tree is fire.
Business response:
We apologize that you had a negative experience with one of our budtenders, we'll take your feedback seriously and strive for improvement. We're glad that you enjoy our store and flower though, we hope to see you again soon!
DO NOT GO HERE UNLESS YOU HAVE HOURS TO SPEND WAITING! 8 registers open and only two employees, working. One employee walking around watering plants. The entire staff looks like they have found away to waste time...security guard in the front cracking jokes about disabled veterans. Literally listened to a bud tender talk to a customer about everything but bud. There is so much to cannabis other than strands you have on sale.... Rename this shop the stizzy shop cause that's going to be the first thing they offer every time ..... read more
Business response:
Your concerns are noted, and we apologize for your experience. We appreciate your feedback and will address the issues mentioned, and will strive to improve. Thank you for sharing your feedback.
It's always the same shit. 3 people working. 1 taking care of customers on the other only calling online orders? I guess online orders are easier? Got here at 11:32. Was to wait 6 minutes. I bet I will be waiting 20mins. SMH
Business response:
We understand your frustration and appreciate your feedback. We're working on updated in-store processes, so please come visit us again so we can help make things right!
Bud tender Taylor (male) was one of the worst bud tenders I have EVER come across. It being my first time in said dispensary, really doesn't help either. I walked in and from the jump he had a nasty attitude and seem to not want to speak. One of his coworkers had to chime in and help. His display of "customer service" is an absolute embarrassment to the establishment.
Business response:
Apologies for any inconvenience caused. We value your input and feedback. Thank you for reaching out.
1st... I ordered online and with in the hour it took me to get there they sold out of what ordered online. Wasted my time. 2nd time I ordered online, they said the wording online was wrong and that deal isn't ringing up on their computer EVEN THOUGH IT SAID IT ONLINE! They wouldn't honor the deal. There are MUCH better dispensaries with much better staff and deals in the Valley. Dont let them waste your time.
Business response:
We are disappointed to hear about your experience. We're looking into the matter and seeing what we can do to remedy this issue. Thank you for bringing this to our attention.
Frequently asked questions about Tree of Life Dispensary Las Vegas
How is Tree of Life Dispensary Las Vegas rated?
Tree of Life Dispensary Las Vegas has a 4.4 star rating with 1,681 reviews.
When is Tree of Life Dispensary Las Vegas open?
Tree of Life Dispensary Las Vegas is open now. It will close at 11:00 p.m.