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1437 N Jones Blvd, Las Vegas, NV, 89108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
These people are wonderful, in great spirits and very helpful! They are truly the reason I'm writing this review currently. I think it looks rather poor on your company to have your employees work on Christmas!! We all know the end of the year is when hard-working employees should have a break with their family and enjoy bonuses as an appreciation from their employers. I have a strong feeling that these amazing people don't get to share in that joy and it makes the higher ups that depend on the ones in the stores face to fac... read more
Business response:
Thank you for sharing your experience with us. We appreciate your feedback and will take your concerns into consideration going forward!
I had a 23 minute wait time estimate which is more than usual compared to when I usually come. I waited MORE THAN 1 HOUR to get help. They only have about 2 people working register. I used to love this place and now I will not be coming back.
Business response:
It's unfortunate to hear about your long wait time at Tree of Life, we're working on updated in-store processes to make things smoother. We hope to see you in again soon!
Honestly, my fiancé and I have been coming here for a while and it was so great at first but now the past 4 times we have went here, they have been shockingly rude, today was a prime example they stopped doing curbside pick up and no one informed us not even the security standing outside. And when we called they said "we stopped doing curbside" and my fiancé asked "when did yall stop doing curbside pickup ?" And the person hung up mid question. We won't be coming back, truly disappointed on how rude they have been, it's ridi... read more
Business response:
It's unfortunate to hear about your recent experiences at Tree of Life, we value your input. We're working to make things better, hope you'll give us another chance soon!
It's one guy with long hair every time I go in there he is rude has no customer service skills every time I go I don't want to go to him if I'm next and he's the one calling my number I let the person behind me go my mother has even told me she doesn't like him asked him how he gets his tips he said he doesn't care about that can't even believe he's still employed with them
Business response:
Your concerns are noted, and we apologize for any inconvenience. Please come back in again soon and we'll make things right!
People working don't seem to know the products very well. Asked for a disposable vape pen only to find out I bought a regular vape cartridge after being assured that this is a disposable vape pen. Just don't lie/mislead people and learn the products better.
Business response:
Hey Tanner, your concerns are noted and we appreciate your feedback. We strive to improve based on your input, please come see us again for a better experience!
I enjoy every product that you have in indica strains! I love the atmosphere here and I greatly appreciate the staff that works here. Very knowledgeable and you cannot beat the price specials! Blessed be my fellow brothers and sisters. Shalom. :)
Business response:
Your positive feedback on our indica strains and staff is greatly appreciated! Thank you for your kind words.
Great prices and great building but the people that work there have to go so rude and slow you can wait 40 mins for 1 pre roll.
Business response:
We're disappointed to hear about your experience. We're working to improve our in-store ordering processes, and hope we'll see you again soon to make it right!
Manager has no experience in customer service instead of finding a solution he gives attitudes instead, here's some tips for next time: if the customer advices you they have been at your dispensary for over 30mins and have a drs appt to go too why not exchange the half? Take a the number down and let the customer know it may take a while due to how tedious it is to look at cameras as you try to ZOOM into product. Offer the customer a SOLUTION NOT A PROBLEM!
Business response:
Hey Xio, we take your feedback seriously. We apologize for the inconvenience you experienced and will address this issue with our manager. Thank you for bringing this to our attention, we'll work to improve!
Love this place but what happened to app? Was way better before, can't even place order or check what is in store.
Business response:
Thank you for your kind words Adrienne! We're sorry you're not enjoying the new Tree of Life app, rest assured we're working on updates on the backend. We hope to see you in again soon!
Tree of Life Dispensary Las Vegas has a 4.4 star rating with 1,682 reviews.
Tree of Life Dispensary Las Vegas is closed now. It will open at 8:00 a.m.