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1437 N Jones Blvd, Las Vegas, NV, 89108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
i come in every tuesday to get the bogo full gram ripper carts, came in today and i guess they don't do it, want you to get the 850mg ripper disposables. bullshit
Business response:
Hi, Michael. We're sorry that we didn't have the Matrix carts for you today, we'll work with our vendors to make sure we get some more stock soon. We hope you come see us again soon next Tuesday for our Matrix deals!
Im a loyal customer to this spot I came in to get 2.5 ounces of the deal for Rythm and good green for 199 I asked the sellers if they had any of the rythm and they said no that they didn't so I didn't want to miss out on the deal so I ended up getting a strain from good green come to find out I get home and they updated the online buyers list now they got all Rythm products now that they sold me all that they said they got so now I'm sitting on a bunch of good green flower because they didn't want to sell me the Rythm stra... read more
If you enjoy paying top dollar for garbage that should have been composted during the Obama administration, then this is your spot. The product I was sold was a pathetic, fossilized relic, roughly TWO YEARS OLD. It didn't belong in my hand; it belonged under a glass case in a historical exhibit labeled 'Things People Should Never Try to Smoke.' But the real horror show wasn't the stale product--it was the encounter with the so-called "management." I had the displeasure of dealing with a RUDE, FAT, OLD lump of indifference wh... read more
Business response:
Hi, Lilly. We apologize for the recent experience you had at our store, and will be taking your comments into consideration for future training opportunities.
I have always loved doing business with Tree of Life, until today. At 5:22 PM I placed a delivery order. Somehow the tracking disappeared from the app and a few hours went by. I called and spoke to a clerk who assured me the delivery would be this evening. I checked my phone and the order had been cancelled. So I called and was told they had no delivery people available. So I go back on the website and big surprise. The items I ordered are no longer available or not on special any longer. Their attitude left much to be desi... read more
Business response:
Hi, S.B. We're sorry that you experienced issues with your delivery order, we'll be working with our third-party delivery partner Hytiva to find out what went wrong with your order. We take customer feedback seriously, and hope you'll visit us again soon so we can make things right!
Checked in to my pick up spot. Took over 15 mins to greet me. Then decided to take a pick up order that arrived way after me. No apologies from the clerk; the poor rating this dispensary is not surprising.
Business response:
Hey Anthony, we are disappointed to hear about the wait and service order mix-up. We're going to take your comments into consideration and help train our team members to improve. We hope to see you in again to make things right!
This was my first time visiting Tree of Life Dispensary, and unfortunately, it will also be my last. I purchased a vape device that turned out to be defective just two days later. When I came back to the store expecting a simple exchange or some kind of resolution, I was told they wouldn't replace it. No support, no accountability -- just a flat refusal to help. As a new customer, this was a terrible first impression. Most reputable dispensaries stand behind their products, especially when issues are reported within a couple... read more
Business response:
Hi, Lauren. We're deeply sorry about the inventory issue that you experienced, we definitely stand behind our products and typically offer returns for defective units. Please come in again and talk to one of our managers for a better solution, we hope we can make this right for you!
Horrible customer service people will literally cut in front of you and the store will do nothing about it and help them first even though you were there waiting before them. No respect.!
Business response:
We're sorry to hear about people cutting in line Benjamin. We hope you visit us again so we can help make it right!
Disappointing Experience Due to False Advertising I recently ordered from Tree of Life with high hopes after seeing their enticing advertisements promising "premium quality" products at unbeatable prices. However, my experience was anything but that. Upon ordering on Wednesday night 9pm,I tried calling the store to ask about delivery services but staff didn't pick up. I called again at 10 a staff member who seemed uninterested in helping me told me I had to do it online.The selection of products that I wanted where only on... read more
Business response:
Hi, Madai. We're deeply sorry to hear about your negative experience with our delivery process, we're working on the backend to improve things in the future. We hope you give us another shot soon so we can help make things right!
Dont shop here if you are disabled and drive. The parking is crap and if you park in one of their 2 pathetic curbside slots to complete your online purchase you will be banned from the store. The staff are rude and unsympathetic.
Business response:
Hi, Andy. We're deeply sorry about your recent experience at Tree of Life, we're always collecting feedback to improve going forward. We hope you'll give us another shot soon!
Tree of Life Dispensary Las Vegas has a 4.4 star rating with 1,789 reviews.
Tree of Life Dispensary Las Vegas is closed now. It will open at 8:00 a.m.