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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Good Did not like the impersonal check in. I would rather deal with a person not a computer .
Business response:
We appreciate your perspective, Michelle. We understand your preference for personal service during check-in. Your feedback helps us improve our guest experience.
It’s was very refreshing. There was black stuff in the bathroom sink & the refrigerator didn’t work. It was really relaxing & comfortable.
Business response:
We are excited to hear you found your stay refreshing and relaxing! We apologize for the sink and refrigerator issues. Please visit https://www.caesars.com/help-and-support for assistance.
Very Good No comment The at atmosphere.
Business response:
We are overjoyed to hear you enjoyed the atmosphere, Jazz! Thank you for the wonderful 4-star review.
Very Good How far it was away and different elevators to get where we need to go
Business response:
Thank you for the feedback, Kennedy! We understand navigating our elevators can be challenging. We appreciate your 4-star rating despite the distance concerns.
Very Good We booked our stay through a third party site and chose the king or 2 queen bed option. When we arrived, the king was offered, I asked if a room with 2 queens was available, she stated that there was availability but would have to charge me an extra $60. She stated that this was an “upgrade” even though I chose an either/or option where both were available. She did not attempt to consider the initial booking and acted as if I was inconveniencing her when I inquired further. The elevators were also terribly slow and... read more
Business response:
We apologize for any inconvenience with room assignment and elevator delays. Please visit https://www.caesars.com/help-and-support to discuss your experience further.
Wonderful It took me 45 minutes to get on elevator? Had to wait at freight elevator which was also packed with people. No one could get on and 7 elevators came before I could fit in. Would have taken stairs but my companion has a knee injury. All in all it took me over an hour just to get to the parking garage from my room which is unreal Loved the cleanliness
Business response:
We are pleased to hear you loved the cleanliness! We understand the elevator wait was frustrating. Your feedback helps us improve.
Exceptional
Good The bathroom was not clean and it was a little dusty The king size bed
Business response:
Thank you for taking the time to provide feedback. We apologize for the cleanliness issues in your bathroom and room.
Exceptional
Tropicana Atlantic City has a 3.9 star rating with 91,901 reviews.
Tropicana Atlantic City is closed now. It will open tomorrow at 9:00 a.m.