Our reviews

The team member was very clear in her explanation and helped me understand what to expect.

Stephen R.

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Tue, Aug 10, 2021 05:00 PMvia Birdeye

I can't say enough about you all. Customer service is extremely important to me, so I consider myself an extremely picky individual when it comes to service. Birdeye never ceases to exceed my expectations.

David D.

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Tue, Aug 10, 2021 05:00 PMvia Birdeye

Divya's the best, appreciate her calling to check in

Jennifer H.

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Tue, Aug 10, 2021 05:00 PMvia Birdeye

Great service and support.

Bryan L.

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Tue, Aug 10, 2021 05:00 PMvia Birdeye

As always, the rep was helpful and well informed. Always nice to know that support is available whenever any questions come up.

Natalie T.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

Thanks

Alex Test O.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

Nidhi was very kind, informative and had helped me out immensely with my issue. The best part was that she followed up with me 2 days later to make sure everything was working alright. I found her to be exceptional in her customer service and very thorough in solving the crazy problems that were thrown at her! I wish her good luck with her career, and i think she is an asset for Birdeye!

Fizza S.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

Thank you BirdEye!

Eugene T.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

Great customer service from the tech support person. Quickly addressed and fixed the issue.

Brian K.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

WOOOO HOOOOO

Alex Test O.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

The solution to my issue was quick and easy.

Tricia H.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

Thank you

Alex Test O.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

Your customer support is quite remarkable! I do have a few tickets that I have gotten no response to for a few weeks, but the ones that are really urgent and important have all gotten immediate and amazing response. Thank you!

Ben S.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

thank you Divya!!!

Alex Test O.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

give Avinash & support team more money

alexander h.

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Wed, Aug 11, 2021 05:00 PMvia Birdeye

Fantastic client service!

Tricia Hunt

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Thu, Aug 12, 2021 07:02 AMvia Google

Outstanding, I am so thankful for how this case was handled.

Alex Test O.

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Thu, Aug 12, 2021 05:00 PMvia Birdeye

Thanks for the info in such a timely manner, much appreciated.

Alex Test O.

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Thu, Aug 12, 2021 05:00 PMvia Birdeye

Thank you BE!

Alex Test O.

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Thu, Aug 12, 2021 05:00 PMvia Birdeye

Ajay went above and beyond. I put in a ticket to grab a list of my clients' connections and he called me shortly after (I would say 5 minutes after I put in my ticket) to explain to me how I can use the sheet he sent over to help my clients. To me, that was above and beyond and he explained things very clearly and answered all of my questions. I've sent a few tickets through Ajay and he always goes the extra mile. ??

Sadie L.

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Thu, Aug 12, 2021 05:00 PMvia Birdeye

Great stuff

Nikhil T.

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Thu, Aug 12, 2021 05:00 PMvia Birdeye

It is such a blessing to work with such an efficient, kind, and professional company thank you for resolving our issue quickly and with little effort!

Suzanne W.

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Thu, Aug 12, 2021 05:00 PMvia Birdeye

I appreciate the timeliness and constant communications. But I’m not convinced my notifications will ever work 100% of the time

Erin V.

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Thu, Aug 12, 2021 05:00 PMvia Birdeye

Srijan Shukla was the individual who assisted me. He was very polite, succinct, and resolved our issue. Many thanks to his expertise and patience.

Molly T.

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Thu, Aug 12, 2021 05:00 PMvia Birdeye

Love the customer service!

Paula w.

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Thu, Aug 12, 2021 05:00 PMvia Birdeye