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3563 Interchange Rd, Columbus, OH, 43204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Customer service communication is not good. We ask for a phone call to let us know when technicians are on the way so we can be prepared and never get one. Poor to no communication when servicedate needs to be changed on Universal's end
Business response:
Michelle , we regret to hear about your experience with communication. Your feedback is important to us and we will take immediate steps to enhance our communication channels to provide clearer updates throughout the project. Thank you for bringing this to our attention. -SS
I am very satisfied with the construction, appearance and the quality of the windows and their installation.
Business response:
Thank you for taking the time to share your feedback, Dennis B. We're glad to hear you are satisfied with the construction, appearance, and quality of the windows and their installation. -SS
They were fast atinstallation and replacement
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Universal Windows Direct of Columbus has a 4 star rating with 2,793 reviews.
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.