This profile has been claimed by the business owner or representative.
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We have only had the windows for 2 weeks but we definitely love them. I am trusting that if we do experience any problems in the future we can call and will be taken care of . I will be recommending this company.
Customer service communication is not good. We ask for a phone call to let us know when technicians are on the way so we can be prepared and never get one. Poor to no communication when servicedate needs to be changed on Universal's end
Business response:
Michelle , we regret to hear about your experience with communication. Your feedback is important to us and we will take immediate steps to enhance our communication channels to provide clearer updates throughout the project. Thank you for bringing this to our attention. -SS
Universal Windows Direct of Columbus has a 4 star rating with 2,832 reviews.
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.