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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My wife said the installers were very nice and helpful, great job on installation
Business response:
Hello, Brian. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
yes i will thy where good at there job an friendly guys thy all know what to do an did a great job.
Business response:
Hi, Darlene. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The scheduling and change order process was not all that smooth but once the installers were actually installing the new windows it was fine. The overall finish of the product I am happy with.
Business response:
Hi, Zach. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist.
The quality of the product speaks for itself. We got 3 windows and one sliding door and they look beautiful. The installation team took quite a bit longer than expected and left some debris behind as well as not installing our screen door (only setting it on the track which caused scratching when we tried to close it, which is how we learned it was not installed) but overall we are happy with our purchase and choice in company.
Business response:
Hi Allison, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J
Windows work well. One broke within a year, but they fixed it.
Business response:
Hi, Juanita. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
A little hesirant until I've lived with the windows for awhile.
Business response:
Hi Gregory, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^AMC
Was impressed with the installation and responding to the screen fix.
Business response:
Hello, Andrea. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.5 star rating with 1,391 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 10:00 a.m.