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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Should receive more status updates
Business response:
Hi, Bob. Thanks for taking the time to share feedback of your experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!
If everything gets addressed correctly, I might consider recommending
Business response:
Thank you so much for your kind words, Rick. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need any additional assistance at this time.^J
I am not fully satisfied yet with my windows until I see how the winter season goes. There are a few things that have disappointed me.
Business response:
Gregory, we appreciate you sharing this feedback with us and truly sorry to hear your disappointment with some parts of this experience. If you wish to discuss any concerns you may have at this time, please contact us at (855) 293-7813 for assistance.^J
From start to finish the overall process was great! The sales rep was amazing in listening to what we were looking for sons staying in our price range.
Business response:
Hi, Chris. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Offered a great deal, installers were punctual and professional!
Business response:
Hi, Janelle. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
From start to finish the team was excellent.
Business response:
Hi, Jeff. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The service representative was very helpful. Fixed the issue with the window, and answered my questions.
Business response:
Hi, Bruce. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Over all a good experience fir me. My neighbor across the street even came over and talked to me about what I thought of my new windows. She said she was going to call for an estimate. She took a picture of the sign in my yard for the number to call.
Business response:
Hello, Linda. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
With caution about the high pressure sales tactics.
Business response:
Hi, Customer. Your feedback is highly appreciated. Thank you for the review!
Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews.
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.