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Universal Windows Direct of Columbus

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,516 reviews
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Bob B.'s profile image
a year ago

Should receive more status updates 

Business response:

Hi, Bob. Thanks for taking the time to share feedback of your experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! 

Rick H.'s profile image
a year ago

If everything gets addressed correctly, I might consider recommending 

Business response:

Thank you so much for your kind words, Rick. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need any additional assistance at this time.^J 

Gregory N.'s profile image
Gregory N. 
a year ago

I am not fully satisfied yet with my windows until I see how the winter season goes. There are a few things that have disappointed me. 

Business response:

Gregory, we appreciate you sharing this feedback with us and truly sorry to hear your disappointment with some parts of this experience. If you wish to discuss any concerns you may have at this time, please contact us at (855) 293-7813 for assistance.^J 

Chris R.'s profile image
a year ago

From start to finish the overall process was great! The sales rep was amazing in listening to what we were looking for sons staying in our price range. 

Business response:

Hi, Chris. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Janelle B.'s profile image
Janelle B. 
a year ago

Offered a great deal, installers were punctual and professional! 

Business response:

Hi, Janelle. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Jeff S.'s profile image
a year ago

From start to finish the team was excellent. 

Business response:

Hi, Jeff. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Bruce R.'s profile image
a year ago

The service representative was very helpful. Fixed the issue with the window, and answered my questions. 

Business response:

Hi, Bruce. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Linda C.'s profile image
a year ago

Over all a good experience fir me. My neighbor across the street even came over and talked to me about what I thought of my new windows. She said she was going to call for an estimate. She took a picture of the sign in my yard for the number to call. 

Business response:

Hello, Linda. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Customer in Dublin, OH's profile image
Customer in Dublin, OH 
a year ago

With caution about the high pressure sales tactics. 

Business response:

Hi, Customer. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.