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Universal Windows Direct of Columbus

4.5

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.51,390 reviews
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Heather D.'s profile image
Heather D. 
11 months ago

Universal Windows Direct offers a wonderful window. The whole staff was incredible! I would definitely recommend! 

Business response:

Hi, Heather. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Sharon M.'s profile image
11 months ago

universal direct was an amazing company from the salesman to the installers. 

Business response:

Hi, Sharon. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Krissy A.'s profile image
a year ago

Amazing service and quality! We have already noticed a huge improvement in the efficiency of the new windows! 

Business response:

Hi, Krissy. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Lora S.'s profile image
a year ago

The technician who replaced my screens was very detail oriented and professional. He completed his work efficiently and was very courteous 

Business response:

Thank you for the review, Lora. We'd love to hear how we could earn 5-stars from you. If there's anything we can do to improve your experience, please feel free to send us an email at customerservice@universalwindowsdirect.com! ^AM 

Mike C.'s profile image
a year ago

Pleased with the look and the entire process. 

Business response:

Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

James B.'s profile image
a year ago

Overall procass was very good-Price was very acceptable, overall timing was as discussed and install was as promised. Problem -ads all over media say 'buy 1 get 1 free. I don't know if that was ever applied to my project because if it was there was no indication that I received that promotion. Also know nothing about 'tax credits'which are also referenced in ads. 

Business response:

Hi, James. Your feedback is highly appreciated. Thank you for the review!^J 

Brenda Y.'s profile image
a year ago

Wonderful 

Business response:

Hello, Brenda. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Customer in London, OH's profile image
Customer in London, OH 
a year ago

Universal does good work. This is the third time we have had windows installed, and the first time we have had any problems. 

Business response:

Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Rhonda S.'s profile image
a year ago

I love my new windows! From start to finish the experience was top notch. Everyone was courteous and professional. The installation went quickly and everything was cleaned up afterwards. 

Business response:

Hi, Rhonda. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.5 star rating with 1,390 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.