Universal Windows Direct of Columbus's cover image
Claimed

This profile has been claimed by the business owner or representative.

Universal Windows Direct of Columbus

4.5

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.51,445 reviews
Select a rating
Jeff S.'s profile image
11 months ago

From start to finish the team was excellent. 

Business response:

Hi, Jeff. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Bruce R.'s profile image
11 months ago

The service representative was very helpful. Fixed the issue with the window, and answered my questions. 

Business response:

Hi, Bruce. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Linda C.'s profile image
11 months ago

Over all a good experience fir me. My neighbor across the street even came over and talked to me about what I thought of my new windows. She said she was going to call for an estimate. She took a picture of the sign in my yard for the number to call. 

Business response:

Hello, Linda. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Customer in Dublin, OH's profile image
Customer in Dublin, OH 
a year ago

With caution about the high pressure sales tactics. 

Business response:

Hi, Customer. Your feedback is highly appreciated. Thank you for the review! 

Melissa B.'s profile image
Melissa B. 
a year ago

Awesome 

Business response:

Hello, Melissa. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Bruce W.'s profile image
a year ago

Appears to be a quality product ! 

Business response:

Hi Bruce, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Marjorie D.'s profile image
Marjorie D. 
a year ago

The first two times Universal put windows in were great. This third time has not been a charm. The windows are not finished. All they did was come out to remeasure. 

Business response:

Hi Marjorie, thank you for your loyalty to UWD and I apologize we missed the mark this time. I was able to see that your service has been processed and we are working to correct this issue as soon as possible. We look forward to installing your gutter guards soon too! ^AMC 

Customer in Westerville, OH's profile image
Customer in Westerville, OH 
a year ago

Made my day! Picture window looks 100% better with caps on. He also showed me how to take it out to clean it.😁 

Business response:

Hello, Julie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

R S.'s profile image
a year ago

The windows look good 

Business response:

Hi R, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.5 star rating with 1,445 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 11:00 a.m.