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Universal Windows Direct of Columbus

4.6
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About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,970 reviews
5
1,351
4
323
3
166
2
0
1
0
130 reviews have no rating
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Brenda Y.'s profile image
7 months ago

Wonderful 

Business response:

Hello, Brenda. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Customer in London, OH's profile image
Customer in London, OH 
7 months ago

Universal does good work. This is the third time we have had windows installed, and the first time we have had any problems. 

Business response:

Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Rhonda S.'s profile image
8 months ago

I love my new windows! From start to finish the experience was top notch. Everyone was courteous and professional. The installation went quickly and everything was cleaned up afterwards. 

Business response:

Hi, Rhonda. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Kim G's profile image
Kim G 
8 months ago

Devin was very professional, informative and understanding. He was also patient and explained his expertise in windows. Devin was awesome and I will be referring him. 

Business response:

Kim, we are thrilled to hear Devin provided you with such a professional experience! Thank you for sharing your experience and recommending Devin to others! 

Gene M.'s profile image
8 months ago

Happy with the product. The installers were great. Very efficient, neat and professional. 

Business response:

Hello, Gene. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Gregory N.'s profile image
Gregory N. 
8 months ago

Not sure yet, until we have our windows through a few seasons. 

Business response:

Hi Gregory, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^AMC 

Maggie H.'s profile image
8 months ago

The scheduling went smoothly, the installers were on time, organized, professional, friendly, and left no mess. 

Business response:

Hi, Maggie. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

James L.'s profile image
8 months ago

W would highly recommend 

Business response:

Hi James, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Cheryl J. C's profile image
Cheryl J. C 
8 months ago

Devin W****, explained everything in great detail and answered all our questions. He was very polite, and took a lot of time with all our questions we asked. We feel very happy with our decision purchasing your windows and for sending Devin to explain your windows to us. 

Business response:

Cheryl, we appreciate you sharing this feedback with us on your experience with our amazing sales representative Devin. We are thrilled you've chosen Universal Windows Direct for your replacement windows and can't wait for you to be loving them in your home! 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.6 star rating with 1,970 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open on Tuesday at 8:00 a.m.