This profile has been claimed by the business owner or representative.
University Hospitals Urgent Care
- Urgent Care
- Willoughby, OH
About this business
Location details
36001 Euclid Ave, Units 5, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
My needs were addressed and primary concern that brought me to urgi-care managed with good recs (and info for f/u care). NP did not sit during visit. A gap is that no one did a greeting or true engaged eye contact. At front desk EPIC was running slow (I knew about it by comments, facial expressions and body language from person at registration desk)
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
very quick and mrs. mandy was very kind
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
Doctor was patient and very understanding. Loved her.
Business response:
We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving.
This is my favorite place to get help. They are quick and provide help. Thank you Mandy for giving me relief. Your the best.
Business response:
We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference.
I was ushered in even though I didn’t get an appointment online. Everyone was patient and congenial.
Business response:
Your feedback made our day. We’re grateful you took the time to share your thoughts.
Great - feel better today
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
Exceptional service! Kind, patient, attentive, accommodating and efficient!
Business response:
Thank you for the kind words. We appreciate hearing that our efforts are making a difference.
The nurse that checked vitals and did the throat swab and finger prick for testing was so nice and made my daughter feel very comfortable. She explained everything and was very kind. The doctor was very kind as well. It was a great experience as far as going to the doctor goes!
Business response:
Your feedback brightened our day. Thank you for taking the time to share your thoughts and support.
It was good experience. Friendly & helpful
Business response:
Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create.
Frequently asked questions about University Hospitals Urgent Care
How is University Hospitals Urgent Care rated?
University Hospitals Urgent Care has a 4.6 star rating with 1,177 reviews.
When is University Hospitals Urgent Care open?
University Hospitals Urgent Care is open now. It will close at 8:00 p.m.