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University Hospitals Urgent Care

4.6
  • Urgent Care
  • Willoughby, OH

About this business

HealthcareUrgent Care

Location details

36001 Euclid Ave, Units 5, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.61,161 reviews
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Jane T.'s profile image
Jane T. 
a month ago

Everything was nice it didn’t take to long to get waited on. The staff were nice. I didn’t like the fact that I had to leave my credit card on file. With the state Medicare insurance. I have been out of state to urgent care and Emergency Room and never was asked this. Plus the assistant asked what pharmacy to use and she sent it where she wanted to anyway. And where she sent is out of my way. Thank you 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Camille O.'s profile image
Camille O. 
a month ago

Great care and after treatment! 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Teresa P.'s profile image
Teresa P. 
a month ago

Was a nice clean facility! Everyone was very kind. I was in and out in less than a half hour. They offered me water while in the room and the best thing is my prescription was filled on site! Wonderful 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Jade D.'s profile image
Jade D. 
a month ago

Amazing staff and Providers 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Debra F.'s profile image
Debra F. 
a month ago

I had a wonderful experience at the Urgent Care in Willoughby. I did make an appointment on line and was immediately attended to when I arrived. Everyone was very efficient, caring, attentive and went over and above. Thank you for the wonderful service 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Lenore H.'s profile image
Lenore H. 
a month ago

Aundrea and Mandy were very caring and kind. I’ve been going to willoughby urgent care whenever I need medical care. Never had to wait, always seen pretty quickly. If I need an RX I can usually get it filled on the premises. That saves a lot of time. 

Business response:

Thank you for sharing this positive feedback. It means a great deal to our team. 

Veronica C.'s profile image
Veronica C. 
a month ago

We pre-made the appt. on line and we're taken right away.There was a bit of a wait for someone to come back after a test was run, but all in all, everyone was kind and attentive. Especially the PA Sidney. She was very patient and kind and not demeaning to my 92 year old mother. It was a good resolve to our problem, and much better than an emergency room visit. Thank you all! 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Stacy Z.'s profile image
Stacy Z. 
a month ago

I didn’t have to wait at all to be seen. I was in and out no time and they sent me home with medicine to help me get over my cold. 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Jasmine H.'s profile image
Jasmine H. 
a month ago

It was very quick and easy 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Frequently asked questions about University Hospitals Urgent Care

How is University Hospitals Urgent Care rated?

University Hospitals Urgent Care has a 4.6 star rating with 1,161 reviews. 

When is University Hospitals Urgent Care open?

University Hospitals Urgent Care is open now. It will close at 8:00 p.m.