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University Hospitals Urgent Care
- Willoughby, OH
About this business
Location details
36001 Euclid Ave, Unit 5, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Very pleasant, clean and STAFF EXCELLENT!!!! This was the willoughby ohio urgent care
Business response:
We are thrilled to learn that you had a positive experience with us!
The whole experience was outstanding. Matthew Dean took excellent care of me. I appreciate both his kindness and professionalism!
Business response:
Thank you so much for leaving us a stellar review!
Went in at 1:00 pm for a UTI. No one waiting, so quickly taken back to a room. The nurse was very pleasant and helpful. The NP Nick was very knowledgeable and able to prescribe the proper antibiotic that works for me. Plus, I was able to get the meds there on the spot. May have cost more, but saved the annoyance of waiting for Walgreens to fill it. The place was immaculate. Will be my new Urgent Care Center.
Business response:
Your feedback is highly appreciated. Thank you for the review!
The staff was very professional and courteous. However, the Epic system does not have the interface capabilities to look at patients health history. This was a problem wherein the Physician Assistant (PA) had to refer me to ER.
Great team. Thank you.
Business response:
We appreciate the kind words and are glad we could provide you with a positive experience!
Very friendly and professional.couldn’t really, had to go to the hospital E R
Business response:
Thanks for taking the time to share your positive experience. We truly appreciate it!
The PA seemed uninterested in dealing with a tick bite. He barely looked at the site and gave no help in clearing out the area of the site. The triage nurse was very nice.
I will never go to this urgent care again. The receptionist was great. Triage was fine. The doctor/nurse practitioner spent maybe 60 seconds with me and said my eyes were fine. I went for pink eye which I have had numerous times. Told me to go to the ER. I just spent $75 on a co pay to go there and didn’t have another $500 to go to the Er. She wouldn’t listen to me when I said I know it’s pink eye I have had it before and I need a note for work. She wouldn’t give me a note and this time told me to go to a specialist. I work ... read more
Business response:
We apologize for your frustrating experience. Your concerns about care quality and communication are important. Please contact us at (440) 484-2160.
Frequently asked questions about University Hospitals Urgent Care
How is University Hospitals Urgent Care rated?
University Hospitals Urgent Care has a 4.5 star rating with 910 reviews.
When is University Hospitals Urgent Care open?
University Hospitals Urgent Care is open now. It will close at 8:00 p.m.