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University Plaza Apartments
- Apartments
- DeKalb, IL
About this business
Location details
900 Crane Dr, DeKalb, IL, 60115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 12:00 p.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
University Plaza, newly remodeled, has been a blast to live in for my last 2 years of college. The staff is super friendly and always willing to go the extra mile for their tenets. The living conditions are great and having security is always a plus! Ample parking, unlike some places in DeKalb, and an overall friendly environment. They recently introduced free yoga classes which are super fun as well! :) Seriously the best DeKalb has to offer.
Best Place I ever lived. The Staff is friendly and helpful. It has a 24/7 hour gym and it has free cable. I asked to be sub-lease and the staff took great care of me. It's also one year old, they just remodel the place. Don't listen to the Yelp review, the manager, his name is Patrick, he will take good care of you if you ask. Close to campus too, 10 min walk to DuSable.
Been living here through the transition to apartments since last summer. There were a few issues, most of them minor, but that's expected during construction. Sure, the water had to be shut off intermittently, but it wasn't an issue for me. They let everyone know well in advance and it was actually resolved ahead of schedule within a few hours. The new management under CREI (Capital Real Estate Investments) has performed a tremendous transformation of what this place once was to the way it is now. All the staff are very laid... read more
University plaza is pretty nice. The staff is very helpful to you and they have even gone out of there way to help me when they were off the clock. They're all willing to answer your questions and do what they can, if not, sometimes more to help you out with a issue. The rooms have a very nice style to them and the amenities are great especially as a college student. I always have somewhere to study when I'm tired of being in my apartment, and after a long day and the rec is closed I have the workout facility at UP at my dis... read more
I have lived at University Plaza for going on three years, and I would and have advised many people to sign a lease to live here. I lived here before renovations, during, and still here currently, and I would like to say the change was great. Fully furnished apartments, Cable, and your own wifi, with amenities like the gyms, tanning booth, game room, at reasonable prices, what a steal! The staff are very cool and easy to speak with when something is wrong which makes for easy living. Also, maintenance usually takes care of... read more
This private dorm is a decent place to live and, with the amenities it provides, way better than the dorms. They have 2 person suites or one person rooms. They have way more of the former, so register way in advance to try and get a single. The suites have individual rooms for each person, a common foyer area and share the bathroom (two sinks) and closet (huge walk-in, about double the size of an average closet). The cafeteria has a lot of selections, though as stated by Diana, they do get monotonous. They had 2-3 "speci... read more
This is probably the nicest "dorm" in DeKalb. Pros: Lease that coincides with the school year. Fitness Center, Pool, Whirlpool, Ping Pong Tables, Pool Tables, and Air Hockey Tables in the building. Heating and Air Conditioning. Elevators (2 in each tower). Bringing alcohol into the building IS NOT against the rules, as long as you are of age and able to enjoy is responsibly. Fast Internet Connection. Various Room Types that offer private and semi-private living. Quiet Living Floors available. Lots of resident activities av... read more
Renter beware...in addition to petty cleaning fees they charge you, you can turn in keys (hand them right to their employee at the desk) and a month later they send you a bill because they claim you didn't turn in keys.
Business response:
Hi J N! We understand how frustrating it would be to personally return keys to a team member, only to receive a bill later claiming keys weren't returned! We want you to know that we take key returns and community safety very seriously and would love to further review what happened. This isn't the experience we want residents to have, and we look forward to the opportunity to speak with you and address your concerns. Please don't hesitate to contact the leasing office at your earliest convenience; we're available via phone c... read more
First of all, the way this business is being ran is atrocious. I've lived here for 3 years and this year I plan on breaking my lease. They changed so many things that did not need to be changed like paying the rent, we used to be able to pay rent from our phones but now I have to go all the way to Walmart to pay my rent. If I want to do it online there is a $30 dollar fee. Like WHAT? Why do I have to pay more than I $10 dollar fee to pay my own rent. Also, this summer we went almost 2 weeks in peak heat, and all they gave us... read more
Business response:
Hello Amiya, Thank you for taking the time to share your feedback, and most importantly, thank you for being a resident at University Plaza for the past three years. We truly appreciate the time you have called our community home. I’m sorry to hear that some of your recent experiences have been frustrating. I’d like to provide a little additional context regarding the concerns you mentioned. Residents have the option to pay rent online through their resident portal. When a payment is more than 10 days late, our policy req... read more
Frequently asked questions about University Plaza Apartments
How is University Plaza Apartments rated?
University Plaza Apartments has a 4 star rating with 299 reviews.
When is University Plaza Apartments open?
University Plaza Apartments is open now. It will close at 7:00 p.m.